Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mastria Volkswagen of Raynham - Service Center
Raynham, MA
26 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
26 Reviews of Mastria Volkswagen of Raynham - Service Center
Sort by
February 26, 2020
Good service Came in and got my oil changed with a minimal wait time. walked around the showroom and the very kind staff answered any of the questions i had toward Came in and got my oil changed with a minimal wait time. walked around the showroom and the very kind staff answered any of the questions i had towards the new cars More
by tjackson343
Employees Worked With
Multiple people
May 16, 2018
Service manager was rude. Had been going there but when push came to shove, the service manager said to me that I wasn't a good customer because I only came in for oil changes Had been going there but when push came to shove, the service manager said to me that I wasn't a good customer because I only came in for oil changes. I am no longer going there. The service manager seems to be only interested in the customer spending as much money as possible. Never been treated so badly. They were not on my side and did not have my back on a warranty issue that had been exacerbated by VW. More
by Steve C
Employees Worked With
Service Manager
January 23, 2014
My overall experience at this dealership was great for several reasons. First off, Henry the service employee was so knowledgeable about the Volkswagen line of cars that he immediately knew what I was ta several reasons. First off, Henry the service employee was so knowledgeable about the Volkswagen line of cars that he immediately knew what I was talking about when I was describing the issue with my vehicle. He also knew it was under warranty, and that it would cost nothing for me to have it fixed. Secondly, he told me to leave the car and it would be ready at the end of the day...and it was. And thirdly, as it has been a few weeks now, I can honestly state...that the problem was fixed perfectly! When I picked up the car, Henry also reminded me of a scheduled maintenance service that would be coming up in about 3,000 miles. Yes, I would say this was an overall A+ visit. More
by lgrasso
Employees Worked With
Henry Alberti
January 18, 2014
The service staff is friendly and helpful, they explain the service that needs to be done and after the service is performed they explain what was done and why. The work is done right the first time. They the service that needs to be done and after the service is performed they explain what was done and why. The work is done right the first time. They always wash the car at no charge. The facility is first class and very clean. I continue to recommend this dealer to friends and family. More
by tirilene
Employees Worked With
Lazaro Carreiro
September 22, 2013
We had our 2010 VW Tourage detailed: Metro VW calls it the Red Carpet service. The SUV looks brand new, great job! I would recommend Metro VW to anyone looking to buy a new or used VW or in the eve the Red Carpet service. The SUV looks brand new, great job! I would recommend Metro VW to anyone looking to buy a new or used VW or in the event that your automobile needs to be serviced. More
by JodieC
Employees Worked With
Tim Goldman
August 25, 2013
The service advisor was very friendly and welcoming. Work was done in short time. The waiting room was very accommodating to my needs (internet service, bathroom, etc) Work was done in short time. The waiting room was very accommodating to my needs (internet service, bathroom, etc) More
by scott49
Employees Worked With
Henry Alberti
