Mataga GMC Cadillac - Service Center
Stockton, CA
152 Reviews of Mataga GMC Cadillac - Service Center
Took my vehicle in for regular maintenance. Making the appointment was easy and as always the Mataga Service team was prompt and very thorough and practiced social distancing. appointment was easy and as always the Mataga Service team was prompt and very thorough and practiced social distancing. More
Mataga has been very accommodating in the purchase of my Cadillac. Their service department was helpful and accommodating also. I preferred to wait and they took care of my service right away. They are taki Cadillac. Their service department was helpful and accommodating also. I preferred to wait and they took care of my service right away. They are taking care of a couple of warranty items without a hassle. Ryan my sales rep helped me get a great deal and has followed up after the sale as well. More
Mr. Oscar Aguilar is an amazing person and always goes above and beyond with his very knowledgeable staff to provide excellent service, Very satisfied with the service. I highly recommend. above and beyond with his very knowledgeable staff to provide excellent service, Very satisfied with the service. I highly recommend. More
I originally scheduled a 30k mile service. Upon my arrival, the service advisor stated they're going to change the oil and rotate the tires only. I agree and waited over an hour to complete. When arrival, the service advisor stated they're going to change the oil and rotate the tires only. I agree and waited over an hour to complete. When it was time to settle the bill there was no explanation of what was done not was any vehicle recommendations mentioned. The staff just ask me to sign and pay! I began to review the invoice for myself and then the service advisor began to talk about the state of my vehicle. Overall POOR CUSTOMER SERVICE!!! More
Service was excellent, the rep that assisted me, Francisco Gonza was very helpful and knowledgeable. He also assisted me to get my car and new phone synced up again, all with a great attitude. Francisco Gonza was very helpful and knowledgeable. He also assisted me to get my car and new phone synced up again, all with a great attitude. More
Francisco,Very friendly well informed. Kept me up to Francisco, Very friendly well informed. Kept me up to date to the entire process. I will go back i the future. Price was as quoted Francisco, Very friendly well informed. Kept me up to date to the entire process. I will go back i the future. Price was as quoted More
I arrived 15 minutes early but was greeted immediately The car was ready when promised and work was done satisfactorily All expectations were met Next service requirements wqere discussed The car was ready when promised and work was done satisfactorily All expectations were met Next service requirements wqere discussed More
The repairs I received from Mataga was outstanding. Their customer service is unparalleled and though it took a little longer than anticipated to receive the parts necessary to complete the repairs, when all customer service is unparalleled and though it took a little longer than anticipated to receive the parts necessary to complete the repairs, when all was said and done, the repairs were done right. More