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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

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January 29, 2021

Took my vehicle in for regular maintenance. Making the appointment was easy and as always the Mataga Service team was prompt and very thorough and practiced social distancing. More

by smachado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Feb 02, 2021 -

Mataga GMC Cadillac responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2021

Mataga has been very accommodating in the purchase of my Cadillac. Their service department was helpful and accommodating also. I preferred to wait and they took care of my service right away. They are taki More

by Dcut1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jan 20, 2021 -

Mataga GMC Cadillac responded

Dcut1, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kindest Regards, Kathryn Mataga

January 02, 2021

Mr. Oscar Aguilar is an amazing person and always goes above and beyond with his very knowledgeable staff to provide excellent service, Very satisfied with the service. I highly recommend. More

by Avtar singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar aguilar, Mataga Reputation
Jan 05, 2021 -

Mataga GMC Cadillac responded

Thank you for your great review, Avtar! We're glad to have Oscar on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

November 29, 2020

I originally scheduled a 30k mile service. Upon my arrival, the service advisor stated they're going to change the oil and rotate the tires only. I agree and waited over an hour to complete. When More

by mccoyi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco, Mataga Reputation
Dec 03, 2020 -

Mataga GMC Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Kindest Regards, Kathryn Mataga

November 26, 2020

Ozzie and crew was able to fix my vehicle front end problem with in two days, my Acadia runs smooth Thank you, Happy Thanks Givings More

by srubenmodesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie , Mataga Reputation
Dec 01, 2020 -

Mataga GMC Cadillac responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Ozzie went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Kindest Regards, Kathryn Mataga

November 25, 2020

Service was excellent, the rep that assisted me, Francisco Gonza was very helpful and knowledgeable. He also assisted me to get my car and new phone synced up again, all with a great attitude. More

by Jennie.carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Dec 01, 2020 -

Mataga GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Francisco was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kindest Regards, Kathryn Mataga

November 19, 2020

Francisco,Very friendly well informed. Kept me up to Francisco, Very friendly well informed. Kept me up to date to the entire process. I will go back i the future. Price was as quoted More

by Di O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 21, 2020 -

Mataga GMC Cadillac responded

Thank you for your great review! We're glad to have Francisco on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

October 12, 2020

Great Staff , called me in early for my oil change, Great price on oil changes, Will use Mataga again and again. Thank you for being loyal. More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Oct 14, 2020 -

Mataga GMC Cadillac responded

Thank you for the positive review, Robby and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Kindest Regards, Kathryn Mataga

September 25, 2020

I arrived 15 minutes early but was greeted immediately The car was ready when promised and work was done satisfactorily All expectations were met Next service requirements wqere discussed More

by dencalif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Sep 25, 2020 -

Mataga GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kindest Regards, Kathryn Mataga

September 22, 2020

The repairs I received from Mataga was outstanding. Their customer service is unparalleled and though it took a little longer than anticipated to receive the parts necessary to complete the repairs, when all More

by Derrek Abthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Sep 23, 2020 -

Mataga GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kindest Regards, Kathryn Mataga

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