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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

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September 22, 2020

Mataga Service Department is top notch.Easy in easy out Mataga Service Department is top notch. Easy in easy out and they treat me like royalty. Always a smiling face to greet me And quick efficient atten More

by KDCAFFESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Sep 24, 2020 -

Mataga GMC Cadillac responded

Thank you for putting your trust in Mataga Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kindest Regards, Kathryn Mataga

September 07, 2020

Thank Linda and Francisco, you guys are very nice, pleasant and professional. Even during this hard times of pandemic I felt welcomed.. you are are awesome!!! More

by Gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Sep 09, 2020 -

Mataga GMC Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Kindest Regards, Kathryn Mataga

August 04, 2020

Had an appointment, car was serviced on time The service personnel was professional and courteous his name is Ozzy. I was in for an oil change and tire rotation More

by Estanleyfisher
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Aug 06, 2020 -

Mataga GMC Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Kindest Regards, Kathryn Mataga

August 02, 2020

Exorbitant service prices considering the scope of work performed and additional recommended service was added without notification or an opportunity to have it the work done. A return visit is highly unl More

by Twest137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fransisco Gonzalez
Aug 06, 2020 -

Mataga GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga

July 14, 2020

Great service! They are very on time. They took my car as soon as I checked in. After an hour and a half my car was done. They are friendly and courteous! More

by TryTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names., Mataga Reputation
Jul 16, 2020 -

Mataga GMC Cadillac responded

Tony, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mataga Cadillac Buick GMC's Service Department. Kindest Regards, Kathryn Mataga

July 09, 2020

Professional and fast.Took Cad in for bi-annually Professional and fast. Took Cad in for bi-annually service. Service writer was very friendly and professional. Service was fast and writer text the More

by TommieCad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jul 10, 2020 -

Mataga GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

April 24, 2020

The service department did a great job Ozzy was able to order the part i needed and get my vehicle in there and get it taken care of. Thanks for everything Ozzy More

by Jr G
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Apr 28, 2020 -

Mataga GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

April 01, 2020

Great job by all From the reception to getting my car fixed they were awesome !! Love the quality of work and professional they all have my experience with Mataga of More

by Kaitlea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with one person forgot name Ortiz , Mataga Reputation
Apr 08, 2020 -

Mataga GMC Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Kindest Regards, Kathryn Mataga

March 28, 2020

The service was fast. And the waiting room was nice and clean. And the service was excellent. And everybody was very friendly and helpful. I will bring my car back. More

by Moorelin
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Apr 08, 2020 -

Mataga GMC Cadillac responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Kindest Regards, Kathryn Mataga

March 08, 2020

I went to have my radio screen checked because it went blink . I wish I had the first person that seen my car on Saturday because seemed my issue More

by Biglulu3
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Mar 09, 2020 -

Mataga GMC Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Mataga Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kindest Regards, Kathryn Mataga

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