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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

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March 08, 2020

The dearler was very professional and knowledgeable about my Cadillac. It’s nothing like bringing your car here to be serviced ,the right way. Hats off to CADILLAC DEALERSHIPS More

by Hill
Recommend Dealer
Yes
Employees Worked With
Hispanic man with beard wonderful guy, Mataga Reputation
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Mar 08, 2020 -

Mataga GMC Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kindest Regards, Kathryn Mataga

February 20, 2020

Once the service department starts repairs on your Once the service department starts repairs on your vehicles, they will come up with many other parts to replace that are not worn or broken. They wil More

by Lowmanone
Recommend Dealer
No
Employees Worked With
Mataga Reputation
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Feb 23, 2020 -

Mataga GMC Cadillac responded

Mr. Lowman, I’m sorry to read this review. I know after we talked you did not feel comfortable with me covering this repair under warranty and towing it into our shop, as you had already started working on it and wanted to complete the repairs yourself. Please rest assured that we have implemented additional processes and measures to ensure that this does not happen in the future. As I told you before I love the 2001 Buick LeSabre with that 3.8 engine in it and hope you get many more miles out of yours. Kindest Regards, Kathryn Mataga

February 01, 2020

Good service and very friendly. They took me to my house and offered to pick me up to go by my car when it was ready. More

by angelangel7631
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
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Feb 04, 2020 -

Mataga GMC Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Kindest Regards, Kathryn Mataga

January 23, 2020

As always. I am very pleased with how Mr. Ozzy handle service to my VUE. He is tops in every respect. Good service all time. More

by Virgilm38
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
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Jan 24, 2020 -

Mataga GMC Cadillac responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Kindest Regards, Kathryn Mataga

December 25, 2019

Super friendly and prompt to attend to your needs They really make you feel that you own a Cadillac! The service manager was superb! Every penny I spent is all worth it! Maybe my next car will be a Ca More

by TryTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember...
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Dec 31, 2019 -

Mataga GMC Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kindest Regards, Kathryn Mataga

December 21, 2019

Service was fast and convenient. The issue with my car was fixed and the shuttle to and from the dealership was convenient. The service I received was courteous. More

by dameon77
Recommend Dealer
Yes
Employees Worked With
Michael, Mataga Reputation
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Dec 31, 2019 -

Mataga GMC Cadillac responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Kindest Regards, Kathryn Mataga

December 14, 2019

One word only: AWESOME Ozzie is the best hid knowledge and customer service is outstanding love talking to him. As long as Ozzie is there we are there More

by Sschmitt209
Recommend Dealer
Yes
Employees Worked With
Ozzie , Mataga Reputation
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Dec 19, 2019 -

Mataga GMC Cadillac responded

Hi Sschmitt209! Thank you for this great review!Ozzie is truly an exceptional employee and we appreciate him for giving you a great experience. Kindest Regards, Kathryn Mataga

November 17, 2019

Service was great and writer rep was very friendly. Took car and gave status call about issue and when repair would be completed. Car was done as stated. More

by TommieCad
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
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Nov 19, 2019 -

Mataga GMC Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Mataga Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kindest Regards, Kathryn Mataga

September 25, 2019

Vehicle oil service Great service Ozzy is always nice friendly and courteous Always ask about the car if I have any other needs on the car And dealer staff is willing More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Sep 26, 2019 -

Mataga GMC Cadillac responded

We really appreciate your feedback, None. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kindest Regards, Kathryn Mataga

August 25, 2019

Service Experience Got the service I was looking for at Mataga, that I never got at Mercedes Dealer! Great Service overall & Highly recommend! All our family c More

by VC7516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Aug 27, 2019 -

Mataga GMC Cadillac responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Kindest Regards, Kathryn Mataga

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