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Mataga GMC Cadillac - Service Center
Stockton, CA
152 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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152 Reviews of Mataga GMC Cadillac - Service Center
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August 16, 2018
Outstanding service Just a few words to say how happy I was with the service at Mataga ......,I’ve usually found dealerships to have quality workmanship and guarantees on Just a few words to say how happy I was with the service at Mataga ......,I’ve usually found dealerships to have quality workmanship and guarantees on their work, what set Mataga apart was how they were pretty fair on pricing and also how they accommodated me . After a slight mix up on their part they were quick to rectify the situation and went above and beyond. I don’t expect anyone to be mistake free, just to quickly resolve any issues and they really did. Pleasantly surprised!!! More
by Richy123
Employees Worked With
Miriam
June 23, 2018
fix seat cover and check headlights Woody my service assistance was on time both to greet me and complete my request.all work was completed on time.First service was great, Woody my service assistance was on time both to greet me and complete my request.all work was completed on time.First service was great, More
by Jscharffer
Employees Worked With
Woody Grant
March 14, 2018
Cadillac recall I was greeted by one of the service advisors by the name of Jonathan and he answered all of my questions accordingly. Also, when I made my appointment I was greeted by one of the service advisors by the name of Jonathan and he answered all of my questions accordingly. Also, when I made my appointment over the phone the lady was modest and was very helpful as well. Felt very confident in leaving my car there to be fixed and assured that everything was going to be fine. Great staff, great dealership! More
by Dan leon
Employees Worked With
Jonathan
January 17, 2018
Top rated There is no other dealership or service department that can compare to the professional and friendly service I receive at Mataga. Always a great exper There is no other dealership or service department that can compare to the professional and friendly service I receive at Mataga. Always a great experience! More
by JV2016
Employees Worked With
Service Department
December 27, 2017
Good place to service your car I have been going to Mataga since getting my 2007 CTS. Never had to go back for corrections. They have excellent service reps and technicians. I have been going to Mataga since getting my 2007 CTS. Never had to go back for corrections. They have excellent service reps and technicians. More
by Thank you
Employees Worked With
Osbaldo
December 01, 2017
Amazing service!!!! Had a great experience!!! Service department is so friendly and professional! Great job service team on keeping me informed and updated. Will definite Had a great experience!!! Service department is so friendly and professional! Great job service team on keeping me informed and updated. Will definitely be back for service! More
by sarahfaith
Employees Worked With
Myriam Flores
October 05, 2017
Horrible customer service Service was slow waiting 30 min while they walked all around me before helping - charged ridiculous amount and they lost parts had to wait till they Service was slow waiting 30 min while they walked all around me before helping - charged ridiculous amount and they lost parts had to wait till they found everything took about 45 min to check car in More
by Gmc2001
Employees Worked With
Service
August 30, 2017
The best experience overall My experience with Mataga over the years started off real good then in the middle of a seven-year experience a guy kind of week and in the a.m. Matag My experience with Mataga over the years started off real good then in the middle of a seven-year experience a guy kind of week and in the a.m. Mataga finish off real strong so I'm a very well please Family member of Mataga thank you More
by Dwayne69
Employees Worked With
I don't remember her name
August 23, 2017
Fast turnaround had me back on the road People have a lot of experience. They knew exactly what I was trying to explain on what the problem was with my truck. thanks for your help!! People have a lot of experience. They knew exactly what I was trying to explain on what the problem was with my truck. thanks for your help!! More
by Solorioomar8
Employees Worked With
Johnathan Hughes
August 20, 2017
Most excellent and professional service! This dealership blew me away. I've never been treated with such respect and care. My service advisor Kailela Banez would go out of her way to keep me This dealership blew me away. I've never been treated with such respect and care. My service advisor Kailela Banez would go out of her way to keep me and my family satisfied. She was very communicative about what was going on with the vehicle and always considered my timing since I needed a car to pick up all 5 of my kids. I reported a safety issue with a seatbelt not always latching and she decided to just keep the car to keep me from driving it due to our health and safety concerns and rented us a car while waiting for the buckle part. I never felt so cared for. I've actually been thinking about buying a new Buick and I would buy it at this dealership because I know and trust they would take care of me and my vehicle. That goes a long way for me. Thanks Mataga! More
by Marti102
Employees Worked With
Kailela Banez
