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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

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December 16, 2022

You are super friendly Oswaldo he’s always goes beyond my expectations thank you again More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo
Dec 16, 2022 -

Mataga GMC Cadillac responded

Thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga

October 04, 2022

Love this dealership. Always friendly, kind and keep you up to date n your service. More

by Kingsgirl60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo, Mataga Reputation
Oct 06, 2022 -

Mataga GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kindest Regards, Kathryn Mataga

October 03, 2022

Very professional and explained the service thoroughly the appointment time was right on schedule and the waiting lounge was very comfortable More

by Joseyrodriguez1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Oct 05, 2022 -

Mataga GMC Cadillac responded

Josey, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kindest Regards, Kathryn Mataga

September 23, 2022

Service was excellent. Mataga always takes the best care of me and my vehicle. Thank you. More

by PAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Sep 26, 2022 -

Mataga GMC Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Kindest Regards, Kathryn Mataga

September 19, 2022

Did more work than was told to do, and charged way too much! They need to listen to the consumer more not suggest work that isn’t needed just to make money. More

by Raccoon60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Sep 21, 2022 -

Mataga GMC Cadillac responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Kindest Regards, Kathryn Mataga

September 09, 2022

Mataga is a fantastic dealership for buying or servicing your car. The staff is great! More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Sep 12, 2022 -

Mataga GMC Cadillac responded

Roy, thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga

September 05, 2022

Lots of lack of organization at service department attendant on duty frustrated and overwhelmed 😒 period More

by Zeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service attendant
Sep 08, 2022 -

Mataga GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga

September 03, 2022

Truly caring and helpful and knowledgeable if something is very unusual the dealership researches until solved More

by Dcevasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Sep 06, 2022 -

Mataga GMC Cadillac responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Kindest Regards, Kathryn Mataga

August 27, 2022

I have Cadillac Escalade oil change My appointment was 11:40 am . And my car ready 15:20 pm . All most 3 hour 30 min waiting to get my car . When I was check in service guy told me , ur car will ready in More

by Paul singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Aug 30, 2022 -

Mataga GMC Cadillac responded

Paul, thank you for sharing your experience with us. Here at Mataga Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Kindest Regards, Kathryn Mataga

July 20, 2022

Service was good, communication could still improve with service department. Going over the inspection more so. I think it’s a shortage of workers still. More

by petra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jul 22, 2022 -

Mataga GMC Cadillac responded

Thank you for this review! I really appreciate your business. Kindest Regards, Kathryn Mataga

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