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Mathews Ford Newark
Heath, OH
374 Reviews
On behalf of the entire Mathews Ford Newark - Heath family, we would like to thank you for visiting our website. We hope that through our website, we can introduce you to our staff, show you our products and services, fulfill your expectations, and create a customer for life. We are confident that you will find our internet services easy and convenient to use.
Internet Sales Process
We agree that your time and our time are valuable. We have designed our site and internet shopping process to address that. We are confident that you will find our site easy to navigate and a convenient tool for researching your next vehicle. If pictures, video, and detailed information are not enough, we offer live chat and we are always a phone call 888-685-2935 or email away.
The easiest and least intrusive way to get a price on a vehicle from Mathews Ford Newark - Heath is to simply click on any information request link located throughout our site or email us. When we receive your request, we will strive to answer you promptly and address the information you are looking for. Our process follows three basic steps.
1. Search our site and find a vehicle you like.
2. Email us at - jacobsteele@mathewsnewark.com
3. We will send you a price, assign a sales professional, and schedule a test drive for you.
Throughout the internet sales process, you will consistently be in contact with a sales professional and a sales manager who will answer any questions and make sure you are properly treated. Our goal is to meet all your needs and do it in a timely fashion while maintaining a respectable, professional image that embraces honesty, integrity, and a friendly environment.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 374 reviews
March 02, 2021
Great to work with the only thing I didn’t like was the fact we have had the car 4 days and it needs an oil change. When you buy a car they should be maintenance. fact we have had the car 4 days and it needs an oil change. When you buy a car they should be maintenance. More
by kyleohare
Verified CustomerEmployees Worked With
Kyle Kirkbride, Kevin Tomlinson
March 02, 2021
Will never buy a car from this dealership again. Was told by the employee that the sun roof worked (it was a snow storm and was covered in water) I believed him and that was my error. It does not work. I was by the employee that the sun roof worked (it was a snow storm and was covered in water) I believed him and that was my error. It does not work. I was told that the price wasn’t negotiable because of the luxury features that now, come to find out, do not work. I still have no door code after coming to the dealership twice to have to completed. At that time I was informed that the sunroof/moonroof would be an additional $1000 to fix despite paying almost $16 in cash for the car and warranty just two weeks ago. I returned your loaner car with more gas than was given to me in a brand new car. I am so disappointed in the overall situation that I will never purchase another vehicle from this dealership. More
by mtrago
Employees Worked With
Stephen Hegele
March 02, 2021
Tammy was as always great to work with she found us a 2020 explorer with every option we wanted. I would not hesitate to to tell anyone to go to Mathews ford and deal with Tammy wiseman we have bought se 2020 explorer with every option we wanted. I would not hesitate to to tell anyone to go to Mathews ford and deal with Tammy wiseman we have bought several vehicles from her in the past and have never felt pressured to buy anything from her. She as always went above and beyond for us and we will definitely be buying from her again. More
by Kyle Pound
Employees Worked With
Tammy Wiseman, Bob Schaal
March 01, 2021
Worked beyond expectations to get me a vehicle I was very satisfied with the work they put in to mak sure I got the best vehicle and pricing available satisfied with the work they put in to mak sure I got the best vehicle and pricing available More
by Joe grove
Employees Worked With
Tammy Wiseman, Kevin Tomlinson, Eric Kirsch
February 23, 2021
They were extremely helpful and answered all of my numerous car purchasing questions. They also very quick and were able to get me to my desired monthly payment . numerous car purchasing questions. They also very quick and were able to get me to my desired monthly payment . More
by BOYD1991
Employees Worked With
Tyler strelecky, Bob Schaal
February 17, 2021
It was a very quick and thorough deal. Steve was easy to work with. Finance was very informative. The girls in the insurance department were super friendly and helpful. All around very pleased. work with. Finance was very informative. The girls in the insurance department were super friendly and helpful. All around very pleased. More
by brynnadkins
Employees Worked With
Stephen Hegele, Bob Schaal
February 11, 2021
Matthews Ford and my salesperson Tammy Wiseman have always gone above and beyond my expectations. I know I am dealing with an honest salesperson I get an exceptional SUV. always gone above and beyond my expectations. I know I am dealing with an honest salesperson I get an exceptional SUV. More
by Silver
Employees Worked With
Tammy Wiseman, Bob Schaal
February 11, 2021
Easy, transparent transaction. New truck was competitively priced and they didn’t try to low ball me on the trade. Dealership still has the “small town” feel with customer service. competitively priced and they didn’t try to low ball me on the trade. Dealership still has the “small town” feel with customer service. More
by AKJCAT
Employees Worked With
Mike Estep, Bob Schaal, Eric Kirsch
February 10, 2021
Awful customer service. Rude sales associates and finance employee. We were not thanked for our purchase. Tried to give us the vehicle with the gas on E, car was dirty, wind shield wiper fluid was empty. The employee. We were not thanked for our purchase. Tried to give us the vehicle with the gas on E, car was dirty, wind shield wiper fluid was empty. The car had been loaned out earlier in the week to someone else getting their vehicle serviced. We were told it would be back Thursday morning and it did not arrive until 4pm. We took the day off to purchase the vehicle because the hours are not accommodating to people who work and we wasted a day off. Would not recommend this dealership to anyone. More
by ARIKA.13
Employees Worked With
Justin Coleman, Stephen Hegele, Kevin Tomlinson
February 09, 2021
Always a great experience with buying our cars at Mathewsfordnewark.com. Been buying from this dealer for 20+ years. Same salesman each time we go. Mathewsfordnewark.com. Been buying from this dealer for 20+ years. Same salesman each time we go. More
by Boravec
Employees Worked With
Stephen Hegele, Bob Schaal
