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Mathews Ford Newark
Heath, OH
374 Reviews
On behalf of the entire Mathews Ford Newark - Heath family, we would like to thank you for visiting our website. We hope that through our website, we can introduce you to our staff, show you our products and services, fulfill your expectations, and create a customer for life. We are confident that you will find our internet services easy and convenient to use.
Internet Sales Process
We agree that your time and our time are valuable. We have designed our site and internet shopping process to address that. We are confident that you will find our site easy to navigate and a convenient tool for researching your next vehicle. If pictures, video, and detailed information are not enough, we offer live chat and we are always a phone call 888-685-2935 or email away.
The easiest and least intrusive way to get a price on a vehicle from Mathews Ford Newark - Heath is to simply click on any information request link located throughout our site or email us. When we receive your request, we will strive to answer you promptly and address the information you are looking for. Our process follows three basic steps.
1. Search our site and find a vehicle you like.
2. Email us at - jacobsteele@mathewsnewark.com
3. We will send you a price, assign a sales professional, and schedule a test drive for you.
Throughout the internet sales process, you will consistently be in contact with a sales professional and a sales manager who will answer any questions and make sure you are properly treated. Our goal is to meet all your needs and do it in a timely fashion while maintaining a respectable, professional image that embraces honesty, integrity, and a friendly environment.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 374 reviews
Verified Customer
July 03, 2020
We have purchased/lease our last 4 vehicles from Mathews Ford. The staff is courteous and takes as much time as needed to assist customer in getting them the vehicle meeting their needs. This also include Ford. The staff is courteous and takes as much time as needed to assist customer in getting them the vehicle meeting their needs. This also includes researching various financial means, More
by DCRAMER2013
Employees Worked With
Paul James, Mike Estep, Kevin Tomlinson
July 02, 2020
NEW CAR PURCHASE TAMMY WAS EXCELLENT WITH HER KNOWLEDGE ABOUT THE CAR AND VERY HELPFUL WITH KNOWING EVERYTHING I WANTED HELPED ME SET UP PHONE APP TO USE FOR CAR TAMMY WAS EXCELLENT WITH HER KNOWLEDGE ABOUT THE CAR AND VERY HELPFUL WITH KNOWING EVERYTHING I WANTED HELPED ME SET UP PHONE APP TO USE FOR CAR More
by JKCOLOP
Employees Worked With
Tammy Wiseman, Bob Schaal
June 30, 2020
Absolutely first rate. Very professional and courteous. The sales staff (particularly Dave Terry) is knowledgable, friendly and extremely helpful. This is the third vehicle I have bought through Dave and M The sales staff (particularly Dave Terry) is knowledgable, friendly and extremely helpful. This is the third vehicle I have bought through Dave and Mathews Ford, and I would recommend them to everyone. I am very happy with my purchase, and pleased with the financing and love my new F350 Powerstroke Tremor. Thank you. More
by Andrew C Gillespie
Employees Worked With
Paul and Kurt in service. Also Rusty in service. Parts Department, Kevin, Steve, and Junior are all excellent. , Dave Terry, Kevin Tomlinson
June 30, 2020
Justin was an outstanding sales rep. His relaxed demeanor made it very easy to make the purchase shop and make the purchase. He made sure it was as painless as possible. Was probably one of the smoothest tra made it very easy to make the purchase shop and make the purchase. He made sure it was as painless as possible. Was probably one of the smoothest transactions I’ve ever done. More
by MICHAELHOOSIC
Employees Worked With
Justin Coleman, Bob Schaal
June 29, 2020
My wife and I have bought several vehicles from Mathews, really like dealing with Jack Woods and Eric. They do everything they can to make your car buying experience enjoyable really like dealing with Jack Woods and Eric. They do everything they can to make your car buying experience enjoyable More
by CHUCKCARTER3857
Employees Worked With
Jack Woods, Eric, Kevin Tomlinson
June 27, 2020
We appreciate the selection and the friendliness of the staff. We were able to get the perfect car for us. The salesman understood what was important to us and helped us find it. staff. We were able to get the perfect car for us. The salesman understood what was important to us and helped us find it. More
by Photolady
Employees Worked With
Kevin Tomlinson, Bob Schaal, Rhonda Stare
June 27, 2020
We got a great deal on an awesome truck! I felt like there miscommunication that can be improved on. The first day was we started looking at a truck and we stated wanted a super duty and we wanted 0% AP there miscommunication that can be improved on. The first day was we started looking at a truck and we stated wanted a super duty and we wanted 0% APR, which we were initially told was available, then after having our credit run, we found out that the offer was for everything EXCEPT super duty trucks. After finding a used truck that would be our price range now that we discovered we wouldn't be getting the 0% APR, we found a used truck for sale at a dealership a few hours away. We agreed on the price, and the truck would be ready to go the next afternoon. That afternoon we came to pick up the truck, and were told it wasn't totally ready yet. That was fine, we were planning to wait a little bit for it anyways. After doing the paperwork, we were told the truck was ready. So as we drove off the lot, I noticed the gas tank was almost empty, even tho, during the negotiation, we agreed was supposed to be full, which after a phone call I was told that only new vehicles get a full tank of gas before they leave. Honestly, that's a pretty terrible business decision, and felt like a kick in the gut. At this point I started looking over everything. I had to replace the engine intake filter, cabin air filter, and completely fill the DEF tank. All in all, it cost me $103 to get the truck fixed. The next business day I had to bring in the truck to have the check engine light checked. After asking the used vehicle manager about why the filters were in need of replacement, he stated that the truck never made it through the shop to be checked out. I hope that whoever reads this can understand my frustrations. Overall, we are not unhappy with the truck, I just felt like we were not given the truth on many things. More
by eric.spangler
Employees Worked With
Josh Ingerham, Bob Schaal
