Mathews Nissan of Paris

I traded my Maxima for a Chevy Tahoe, later discovered they gave me below what it was worth. I specifically asked the sales people if it was a rental car. They assured me it was not. I expressed numerous they gave me below what it was worth. I specifically asked the sales people if it was a rental car. They assured me it was not. I expressed numerous times I did not want a rental car. Numerous times they assured me it was not. My family and I moved to California due to family illnesses. Had to get the Tahoe cause my car was to small for the trip. After having the Tahoe for a little bit I discovered that some features were unable to be accessible it stated to contact my rental agency to have the features unlocked. Being confused, I contacted the dealership numerous times. They never replied. Then I dug through the glove box of the Tahoe and discovered the previous insurance stating that it was indeed a rental and all the information for that company. So I was completely misled into purchasing my Tahoe. On top of that I had 900.00 months payments after I put 20,000 down from my trade in. I started noticing issues with my Tahoe, tried contacting in regards to it again no answer. I lost my job so money got tight. Still was making payments but not full amount so they decided to come take my car a week later I start getting recall notices from the manufacturer. I thought well that's convenient. They sold my car at auction I didn't get anything saying what they sold it for. But I didn't get any money in return for my down payment or anything. So now I'm out about 25,000-30,000 dollars and have no vehicle. So nice when people steal from you. More

This dealer is nott trust worthy, they do not stand by there workmanship or word. They did mechanic work for me and after getting it back the next week I'm driving g down the road and the fan came off and there workmanship or word. They did mechanic work for me and after getting it back the next week I'm driving g down the road and the fan came off and cut the belt and cause the truck to over heat and shut down. They had replaced the fan clutch, the studs was still intact but the nuts was gone so there for They didn't tighten the nuts down.i told them I wanted a new motor because the integrity of the motor had been compromised due to getting to hot. They refused to replace motor and said they woukd purchase a warranty policy on it "fraud" because it's pre existing they won't cover it. After signing the co tract for warranty they called and canceled the warranty. The truck has been back 2 times for same issue and they say there's nothing wrong with the truck even though I have video evidence of it malfunctioning. Do now I'm stuck with a problem they won't fix. I would stay as far away as possible from this place. More

Have purchased two vehicles from Mathews. Everything about the buying experience is great but the service after the sale not so great. Everything about the buying experience is great but the service after the sale not so great. More

Great service they repaired my wifes Nissan Maxima last week done it in a timely manner and good work. Thanks Mathews Nissian ! week done it in a timely manner and good work. Thanks Mathews Nissian ! More

Aaron and Jake were awesome! They made sure my purchase went smoothly. They were eager to make sure everything went smoothly. You have a couple of young salesmen that are a valua They made sure my purchase went smoothly. They were eager to make sure everything went smoothly. You have a couple of young salesmen that are a valuable asset to your company. More

I bought the truck off Autotrader and picked it up about a week later, I live in Missouri, I signed for everything and was given an envelope with all my paperwork or so I thought but when I got home I reali a week later, I live in Missouri, I signed for everything and was given an envelope with all my paperwork or so I thought but when I got home I realized I wasn't given the title. I called and was told she was about to mail it to Jefferson City. I told her that wasn't the correct way for Missouri and asked that she not mail it because I didn't want it getting lost, she did it anyway and now its lost. Long story short, it is a small town with a small town mindset, they don't have the experience for out of state deals. Deal with them at your own risk, to me the few dollars you save isn't worth the aggravation More

Mr Shaw did an excellent job on helping me find my Titan ProX4 2021. Helping me with the finances and Manager getting involved with my sale. Paperwork was easy and fast. Mr Shaw helpful even after the sale. ProX4 2021. Helping me with the finances and Manager getting involved with my sale. Paperwork was easy and fast. Mr Shaw helpful even after the sale. Thanks again for an awesome experience on buying a vehicle. More

Amazing sales team The sales team was amazing at Mathews Nissan of Paris. My salesmen Bryce made this experience easy and no pressure to buy. All around great customer The sales team was amazing at Mathews Nissan of Paris. My salesmen Bryce made this experience easy and no pressure to buy. All around great customer service. More

Best Salesman. Bryce Cunningham Bryce Cunningham and Derek Jones are the best. Friendly and easy purchase. No pressure to purchase. Service dept is superior. Friendly and efficient Bryce Cunningham and Derek Jones are the best. Friendly and easy purchase. No pressure to purchase. Service dept is superior. Friendly and efficient. Great dealership. More