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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,143 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,143 reviews
June 26, 2019
$802.00 for $60 material cost and 1 hour to do myself. SAD Brought in Wrangler because of ABS warning light, (Very common for wrangler type jeeps) was told that code for rear abs sensor issue was read. It woul Brought in Wrangler because of ABS warning light, (Very common for wrangler type jeeps) was told that code for rear abs sensor issue was read. It would cost $802.00 for them to replace sensors. but no guaranty that it would resolve issue. $120 to tell me what their hand held code reader said. Kicker - I paid $55 for 2 rear abs sensors and replaced them within an hour. $802.00$ - is very inconsiderate of Salsbury's Service center for such a small job. Inconsiderate is putting it nicer than they wanted to put it to me as a Customer. Should be ASHAME of charging customers $800.00$ for something that is a reoccurring issue with JEEP vehicle's in which they know how little it takes to repair. More
by abrunson.independentac
Verified CustomerEmployees Worked With
Dont see Rogers name up their,
June 25, 2019
Very friendly, but main reason for repair not fixed My check in experience was flawless. Everyone was very friendly, and it took less than 10 minutes before I was on my way. When I picked up my vehi My check in experience was flawless. Everyone was very friendly, and it took less than 10 minutes before I was on my way. When I picked up my vehicle, I experienced the same friendly and quick service. I am frustrated because I took the vehicle in to fix 2 problems, and neither of those problems is fixed. It is a disruption for my family's whole day to take the minivan in to the shop 30 minutes away and have to get a ride to and from the dealership. More
by lastscout
Employees Worked With
Roger, unknown friendly lady at the front service counter
June 25, 2019
Excellent Customer Service Prompt and courteous customer service. Kept me informed of my repairs process. Was honest of telling me of back ordered parts and met my expectations. Prompt and courteous customer service. Kept me informed of my repairs process. Was honest of telling me of back ordered parts and met my expectations. More
by casey.dkirk
Employees Worked With
Joe Miller
June 25, 2019
Dawn Goes above and beyond. Dawn has always been able to accommodate us even if we have last minute issues. She is the reason we keep coming back to Salisbury. As some one in cus Dawn has always been able to accommodate us even if we have last minute issues. She is the reason we keep coming back to Salisbury. As some one in customer service it, it is nice to see some one that puts forth effort to make sure the customer is pleased. More
by andrew.laley
Employees Worked With
Dawn Roberts
June 25, 2019
Easiest Car Purchase I started my process online and Duke called within the hour. He was helpful, courteous just as excited as I was for my new purchase. I started my process online and Duke called within the hour. He was helpful, courteous just as excited as I was for my new purchase. More
by BFleming
Employees Worked With
Duke Gronowski
June 25, 2019
great experience Will definitely be using the service department again. They kept me updated, very timely, and were so polite. Great job by everyone! Thanks so much! Will definitely be using the service department again. They kept me updated, very timely, and were so polite. Great job by everyone! Thanks so much! More
by chrisljordan
Employees Worked With
jack
June 25, 2019
Management and our salesman worked very hard to satisfy us Victor really knew the details about the vehicle and was kind and helpful with us. I would return to the dealership if Victor was the salesman. Victor really knew the details about the vehicle and was kind and helpful with us. I would return to the dealership if Victor was the salesman. More
by RDM15
Employees Worked With
Victor Adewuyi
June 25, 2019
Oil Change Came in on 6-22-2019 for an Oil change. The service took around an hour like Jack said it would. I was able to enjoy the rest of my Saturday. Thanks. Came in on 6-22-2019 for an Oil change. The service took around an hour like Jack said it would. I was able to enjoy the rest of my Saturday. Thanks. More
by VARMALL
Employees Worked With
JACK
June 25, 2019
Very professional My recent visit to Salisbury Chrysler Dodge was excellent I went to get a oil change and the staff was very professional and very polite. They made me My recent visit to Salisbury Chrysler Dodge was excellent I went to get a oil change and the staff was very professional and very polite. They made me feel real comfortable and truly showed me good customer service. More
by williamsbrian318
Employees Worked With
Kim Guidry
June 25, 2019
Terrible Brought Jeep in because it would not start, was told it was an internal failure in the power distribution center. Dealership did not give out loaner v Brought Jeep in because it would not start, was told it was an internal failure in the power distribution center. Dealership did not give out loaner vehicles bc apparently that is not something that they do. Had to wait 3 days because truck was delayed with the part needed. Picked vehicle up and 5 days later the same problem occurs. Absolutely ridiculous. More
by joshuaderouen
Employees Worked With
Jarrad Fontenot, Dwayne Postell, Freddie Jackson, Duke Gronowski, Randy McCoy, Joe Williams, Kim Guidry, Karl Jones, Danny LaRoach, Scott Hitt
