Matt Bowers Chrysler Dodge Jeep Ram

SERVICES were great. Wasn't pleased with the results of the lifetime warranty. Felt like it could have been explained more in depth at the time of purchase. Even to that Wasn't pleased with the results of the lifetime warranty. Felt like it could have been explained more in depth at the time of purchase. Even to that point when I spoke with some guy at Chrysler he refused to let me speak with his supervisor as if though he was the CEO of the company. But as far as Salisbury everything was handled quite well and I highly recommend their services. More

New Jeep purchase Everyone at Salisbury was very helpful and attentive to my questions and through the purchase of my new Jeep Wrangler. I would highly recommend this d Everyone at Salisbury was very helpful and attentive to my questions and through the purchase of my new Jeep Wrangler. I would highly recommend this dealership to anyone looking to purchase a new vehicle. The training after the purchase was very helpful. Thanks Mr. Freddy. More

Great car Excellent sales experience. Wasn’t a lengthy process. Delivered everything as promised. Great customer service. Lee also has all the paperwork rea Excellent sales experience. Wasn’t a lengthy process. Delivered everything as promised. Great customer service. Lee also has all the paperwork ready for us and explained everything thoroughly More

New Jeep Purchase Exceptional service by my two sales reps, Gus Berendson and Jarrad Fontenot! They were very thorough in answering all my questions and were extremely Exceptional service by my two sales reps, Gus Berendson and Jarrad Fontenot! They were very thorough in answering all my questions and were extremely professional. Thanks More

Awesome Very Friendly and positive environment. Great customer service. Helped me to get approved for a brand new Jeep Cherokee and I love it. They were very Very Friendly and positive environment. Great customer service. Helped me to get approved for a brand new Jeep Cherokee and I love it. They were very knowledgeable And helpful. I definitely recommend. More

New Car customer service was awesome! Very helpful honest and knowledgeable about the vehicle that we chosen. Was patient and willing to work at our pace. Wil customer service was awesome! Very helpful honest and knowledgeable about the vehicle that we chosen. Was patient and willing to work at our pace. Will recommend this to others. More

Not Very Helpful ABS & Traction control lights came on while on vacation. Found axle seal leak & bad sensor. Cleaned the oil from the leak & brought it to the shop whe ABS & Traction control lights came on while on vacation. Found axle seal leak & bad sensor. Cleaned the oil from the leak & brought it to the shop when we got home. Leak fix was covered under warranty but not the $23 for 2 cans of brake cleaner. Mech stated in receipt he’d cleaned the residual oil. 2 days after picking it up the lights came back on. Found oil in the same place. Brought it back to the shop & was told it is no longer leaking but the sensor needs replacing. Was also told that the leak could have caused the sensor to fail but because they couldn’t tell for sure it wouldn't be covered under warranty. Then we received a quote for $481 to replace the sensor. I ordered 2 sensors for less than $50 to replace myself. I don’t have a huge issue with it not being covered under warranty but I also don’t feel like they tried & knowing there’s a possibility the leak caused the sensor failure, the least they could’ve done was given some sort of break on the replacement cost. But they didn’t. I texted the Jeep service advisor with my concerns and received no response. More

Rude, incompetent, and unprofessional I don’t have time to write a full detailed account of my experience, but after yesterday I will never be returning to this place & I will recommend th I don’t have time to write a full detailed account of my experience, but after yesterday I will never be returning to this place & I will recommend that everyone else avoids it. I don’t know if there was a competent employee in the entire building, but the worst ones were the women at the cashier desk. They were rude and condescending for no reason, and were unwilling to help when I asked. As it turns out, there was some confusion among the staff that resulted in me waiting for more than 30 mins just to get my keys back after the work was completed. I didn’t get the names of the cashiers, but the one with the shorter hair and tattoos needs to be FIRED IMMEDIATELY for her poor attitude , rudeness, and unwillingness to help. More

the service adviser was very helpful not only was the service adviser helpful but the technician that worked on my vehicle was awesome he fixed my vehicle and answered all questions that not only was the service adviser helpful but the technician that worked on my vehicle was awesome he fixed my vehicle and answered all questions that I had I would highly recommend this service center More

Great experience Mr Freddy was a big help when purchasing my new Jeep Wrangler. He was very patient and worked with me in order to find what I was looking for... Mr Freddy was a big help when purchasing my new Jeep Wrangler. He was very patient and worked with me in order to find what I was looking for... More