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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,147 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,147 reviews
February 26, 2019
Review Enjoyed my experience and the customer service was exceptional. Would suggest this dealership to friends and family. Appreciate the follow up and the Enjoyed my experience and the customer service was exceptional. Would suggest this dealership to friends and family. Appreciate the follow up and the help from each worker. More
by KMM4199
Verified CustomerEmployees Worked With
Randy McCoy, Angelo Schifano
February 26, 2019
Service @ Salsbury Enjoyed the entire visit, got exactly what I came for! My wait wasn’t long, and my service agent, Jack, was the BEST! Love, Salsbury Dodge! Enjoyed the entire visit, got exactly what I came for! My wait wasn’t long, and my service agent, Jack, was the BEST! Love, Salsbury Dodge! More
by mswbf579
Employees Worked With
Jack
February 25, 2019
Excellent service! Staff was extremely helpful and customer service was great. The service members very very helpful and answered any questions I had. The mechanics did Staff was extremely helpful and customer service was great. The service members very very helpful and answered any questions I had. The mechanics did a great job completing the task in a timely manner. More
by MICHAELGRAVES318
Employees Worked With
Tim, Tracy, Chris
February 25, 2019
Quoted wrong price and length of repair. The problem is I was quoted $420-430 and 1 1/2 hours for repair. It took 3 hrs and was $490. I wasn’t too happy about the price. I understood the tim The problem is I was quoted $420-430 and 1 1/2 hours for repair. It took 3 hrs and was $490. I wasn’t too happy about the price. I understood the time as they told me one of the technicians didn’t show up. I didn’t understand the $20.95 repair order? More
by KD32
Employees Worked With
Thomas Munson.
February 25, 2019
Gus is the man to see!! I have purchased multiple vehicles from this dealer, in particular, Gus Berendson. No hassle when dealing with Gus, straight to the point and is able I have purchased multiple vehicles from this dealer, in particular, Gus Berendson. No hassle when dealing with Gus, straight to the point and is able to get you into your new vehicle within a reasonable time frame without all the sales tactics. More
by JROGILLIO2218
Employees Worked With
Gus Berendson
February 25, 2019
Horrible Had to fight each time for them not to just clear the check engine light off and actually look for the problem. It seemed every time I came I was an i Had to fight each time for them not to just clear the check engine light off and actually look for the problem. It seemed every time I came I was an inconvenience for them. Also when you drop the vehicle off they hope you have a ride so they will not have to offer one when your vehicle has to stay after. My truck was in the shop 5 times since November and the problem was never solved. I will never own a dodge again. More
by skipperswhitetails
Employees Worked With
No certain employee
February 25, 2019
Unorganized,and slow. Went in Saturday morning (arrived 7:10- left 10:00am). Went in for oil change, and tire repair. Once they took my car back for service, I expected Went in Saturday morning (arrived 7:10- left 10:00am). Went in for oil change, and tire repair. Once they took my car back for service, I expected to maybe wait for an hour, which turned into almost 3. No one even came and told me what was done to my car. The cashier called me and said my car was ready. Normally someone goes over my service. Cashier seemed like she wasn’t sure what she was charging me for. I had to ask her if she was sure of my total. When I got To my car, I noticed All 4 tire pressure readings were showing really low and all at different numbers. I let The inside desk know and they asked me to wait again, so that they could take my car back again to check on my tire pressure. They brought my car back to me with the air pressure fixed. Didn’t they check that on the multi point inspection that I paid For? Everyone in the service center was really friendly, but it would have paired better if someone checked on me at least once. Nothing about the service stood out for me. The new building is beautiful, but that’s not enough for me to trust the service anymore. I will come back for one more oil change, maybe it was just an off morning? But I want to try again. More
by PHILIPRINAUDO
Employees Worked With
No one said their name to me.
February 25, 2019
Awesome! Quick and professional service!!! Very pleased!! I do not think I have ever gone to a service department where I was in and out so fast. I apprecia Quick and professional service!!! Very pleased!! I do not think I have ever gone to a service department where I was in and out so fast. I appreciate it. More
by ashleym
Employees Worked With
Dawn
February 25, 2019
Friendly service Was very pleased with the whole process. It was time effective and I came out with a good vehicle for a great price. I would recommend to family and f Was very pleased with the whole process. It was time effective and I came out with a good vehicle for a great price. I would recommend to family and friends! Thank you Salisbury! More
by Billy
Employees Worked With
Terry Belcher
February 23, 2019
Darren is the best! Darren made this process as painless as possible. He made me feel like a priority without being pushy. It was nice to be taken seriously because up u Darren made this process as painless as possible. He made me feel like a priority without being pushy. It was nice to be taken seriously because up until that point, I had been treated dismissively by two other salesman. I would absolutely buy another Jeep from him when that day comes. Just a great person to deal with when purchasing a vehicle. AND he’s a former Jeep owner so he gets it. :) More
by KRod
Employees Worked With
Darren Goza
