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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
515 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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515 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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February 12, 2019
Recalls No appointment, walked in around 3:00 and walked out at 3:45 and all recalls fixed. Staff very polite and eager to assist!! Great service No appointment, walked in around 3:00 and walked out at 3:45 and all recalls fixed. Staff very polite and eager to assist!! Great service More
by POUMAROUXJ
Verified CustomerEmployees Worked With
Frank, Duke Gronowski
February 11, 2019
as always very helpful, friendly, timely, & professionally This is the first time I've had the pleasure in having my truck serviced at the new location. I have visited them after they moved in but I didn't had This is the first time I've had the pleasure in having my truck serviced at the new location. I have visited them after they moved in but I didn't had any service done at that time. This crew is top notch as always; I've been dealing with them for several years as well as the whole family and they make us fell as family and we will always do all our automotive business at Salsbury's. However I'm very proud that they are in the new facility and I hope they enjoy it as much as I enjoy visiting them. I'm looking forward to my next visit should it be for a service, sales need or just to stop by and say hello! More
by STEVEMOREAU16
Employees Worked With
Joe Miller, Shelby Rainey, Chris Rainey, Jerry Watson, Steve all of them and Jerrmey in the service center., Gus Berendson
February 09, 2019
Great service by Gus but could be cheaper service just to attach a hitch (brought hitch already). As I said before Great service. Thanks again by Gus but could be cheaper service just to attach a hitch (brought hitch already). As I said before Great service. Thanks again More
by LSMASON500
Employees Worked With
Gus Berendson
February 08, 2019
Professional and helpful Very nice experience. Jack Crowder gave me a tour of the facility. I walked the grounds while the work was being done. Will definitely return for furt Very nice experience. Jack Crowder gave me a tour of the facility. I walked the grounds while the work was being done. Will definitely return for further service or repairs More
by dondella
Employees Worked With
Jack Crowder
February 08, 2019
Salsbury is Superior! Roger Rivet listened to my problems and addressed each on in a clear, professional manner. All work was done timely, all problems corrected. He comm Roger Rivet listened to my problems and addressed each on in a clear, professional manner. All work was done timely, all problems corrected. He communicated before and after the repairs were made.. More
by cedurham
Employees Worked With
Roger Rivet
February 06, 2019
Great service fast & done right the 1st time. Will let u know bout your car before anything is done check every thing and have a sheet to let know what to look for or ne & done right the 1st time. Will let u know bout your car before anything is done check every thing and have a sheet to let know what to look for or need More
by vyronjo1
Employees Worked With
Bill Dupuy
February 06, 2019
Scheduled visit was performed as expected. Had auto steps installed as part of the sales, scheduled ahead and Darren worked out the details with an alternate ride. Everything went perfect and t Had auto steps installed as part of the sales, scheduled ahead and Darren worked out the details with an alternate ride. Everything went perfect and the steps are terrific. More
by Lucky
Employees Worked With
Darren Goza
February 06, 2019
Below adverage service Service left my tires pressures off balance and didn’t reset my dashboard. Joe and Gus were awesome and very helpful with everything pertaining to my Service left my tires pressures off balance and didn’t reset my dashboard. Joe and Gus were awesome and very helpful with everything pertaining to my vehicle. More
by DNOLOVELY
Employees Worked With
Joe Williams
February 04, 2019
Sexist to women My wife took in our Jeep Wrangler which has a verified issue with the transmission. The Jeep dealership in North Carolina where we were was able to ge My wife took in our Jeep Wrangler which has a verified issue with the transmission. The Jeep dealership in North Carolina where we were was able to get it to reproduce jumping out of first and reverse. They have two other jeeps that are experiencing the same issue. Jeep does not know how to fix this. The dealership in North Carolina was awesome but we were moving here to Baton Rouge so we couldn’t leave the Jeep with them to fix it because it is still unknown what is causing it. We are working with Jeep corporate to try and resolve the issue and get it fixed. The lady at jeep corporate said you have the best transmission tech in the area. You were supposed to contact us to set up an appointment but never did. She contacted the area manager and we were finally able to get an appointment. The day of the appointment my wife showed up and you could not find the appointment. The area manager called and then you were all helpful like. Got the Jeep in and my wife got a rental. Kept it one day. Called my wife and said you could not get it to jump out. Asked my wife to come drive it while the mechanic rode along. That is so insulting. Silly girl you don’t know how to shift is the take away from that communication. If you were the only Jeep dealer in 500 miles I would drive 501 miles to get my next jeep. I gave you one star because zero stars was not an option. More
by darinlhall
Employees Worked With
Tracy
January 31, 2019
oil change went into dealership to get oil change, I was satisfied with service, timely and employee were nice, moral of employee appeared great, place was new b went into dealership to get oil change, I was satisfied with service, timely and employee were nice, moral of employee appeared great, place was new but extremely clean. More
by johnsonearl37
Employees Worked With
Mr, Shelby, Ron, , Patrice Cavalier, Dwayne Postell, Victor Adewuyi, Bill Dupuy
