Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
515 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Do not go to Saulsberry Vehicle is never fix have to take it back multiple times to get it fixed. Please find workers who know what the xxxx they're doing Vehicle is never fix have to take it back multiple times to get it fixed. Please find workers who know what the xxxx they're doing More
It was excellent Tim my service advisor was very good he got me in and out in very little time. Victor was my salesman at the old dealership never got to send in his r Tim my service advisor was very good he got me in and out in very little time. Victor was my salesman at the old dealership never got to send in his review so wanted to make sure he got credit as week! Thanks Victor and Tim! More
Always excellent service Took my Jeep in for an ignition problem. Fixed right the first time! Thanks to everyone involved for their great work! The new dealership is beaut Took my Jeep in for an ignition problem. Fixed right the first time! Thanks to everyone involved for their great work! The new dealership is beautiful too. More
Poor service and outrageous cost First of all the service writer told us that our tire rotation was free, then when our vehicle was ready after the oil change and tire rotation, we we First of all the service writer told us that our tire rotation was free, then when our vehicle was ready after the oil change and tire rotation, we were charged $98. when we told the cashier what the service writer told us, they told us there was nothing they could do and that the employee that we needed had left for the weekend. Second, they did not reset our computer for the oil change. We will never go to Salsbury Dodge again and certainly not recommend them. More
Service 12/22/18 Service was good but thought $130 for removing a small stick from a sensor and testing it was a somewhat steep for a few minutes work Service was good but thought $130 for removing a small stick from a sensor and testing it was a somewhat steep for a few minutes work More
Good Experience All the staff was very helpful during my visit. Also help with the rental car. Even when I had to bring the car back for a adjustment they were very p All the staff was very helpful during my visit. Also help with the rental car. Even when I had to bring the car back for a adjustment they were very prompt. More
Dodge Nitro SLT Service and personnel were great, too many things wrong with my Nitro, but once permission was given to have everything repaired, it went smoothly and Service and personnel were great, too many things wrong with my Nitro, but once permission was given to have everything repaired, it went smoothly and pretty fast. Thank you Salsbury's Dodge. More
so far the repair is fine BUT I brought my Jeep in for a major repair and the work (to my knowledge) was done well and timely (I just got the car back and so far the repair seems f I brought my Jeep in for a major repair and the work (to my knowledge) was done well and timely (I just got the car back and so far the repair seems fine). However, my lovely wife picked up the car after it was serviced. She was told to wait in the lobby and it would be driven over to her. The 2 men she dealt with when picking up the car basically were not friendly. It was pouring rain and instead of them parking the car for her in the HUGE covered area they made her walk in the rain to get in her car. They also doubted her that she paid for it and demanded to see her receipt. Then rudely said, "ok you good". In addition, since I paid A LOT of money for the repair they did not have the courtesy to look at the OBVIOUS BLINKING MESSAGE of low tire pressure and fill the tires up with air (the car sat for a couple of weeks and was undriveable so I wasn't aware of the low tire pressure). They may seem like little things but in my opinion they could given her the car under the covered area since it was RAINING and filled the tires with air. That's just good customer service. More
awesome service every time they update me on when my service is due and answer any questions i have quickly which is awesome and the wait is not as. long if you go early in the they update me on when my service is due and answer any questions i have quickly which is awesome and the wait is not as. long if you go early in the am More
Oil change I had my tires rotated, a recall completed and the oil changed. I encountered a friendly and helpful service rep Brian. All of my needs were taken c I had my tires rotated, a recall completed and the oil changed. I encountered a friendly and helpful service rep Brian. All of my needs were taken care of and I left being a satisfied customer. More