Matt Bowers Chrysler Dodge Jeep Ram - Service Center

GREAT AND FAST SERVICE BROUGHT MY TRUCK IN AROUND LUNCH TIME AND WAS OUT OF THERE WITHIN A HOUR. EVERYBODY WAS REALLY ON THE BALL. THE NEW PLACE LOOKS GREAT. BROUGHT MY TRUCK IN AROUND LUNCH TIME AND WAS OUT OF THERE WITHIN A HOUR. EVERYBODY WAS REALLY ON THE BALL. THE NEW PLACE LOOKS GREAT. More

AH-MAZ-ING Everyone is so welcoming and Mr. Jack has the patience of a saint. I was in and out in no time. These guys are the best! Everyone is so welcoming and Mr. Jack has the patience of a saint. I was in and out in no time. These guys are the best! More

Inspection Sticker and Cleaning Post Purchase I had a great experience. The salesman took care of getting my vehicle to the appropriate areas of the service department while I waited in the recep I had a great experience. The salesman took care of getting my vehicle to the appropriate areas of the service department while I waited in the reception area. More

Service department rocks!!! Scott with the service dept was 10000% awesome!!! Also the ladies with the cashier part (didn’t get their names) are fabulous too!! Very friendly and Scott with the service dept was 10000% awesome!!! Also the ladies with the cashier part (didn’t get their names) are fabulous too!! Very friendly and helpful!! More

Double Check The Tire Pressures My only issue is the over inflation of my four tires. The recommendation for tire inflation is posted on the inside of the door frame. It specifical My only issue is the over inflation of my four tires. The recommendation for tire inflation is posted on the inside of the door frame. It specifically states 36 pounds of air pressure when the tires are cold. My instrumentation panel immediately showed that the tires had been inflated to 40 pounds of pressure and when the tires heated up exceeded 42 PSI. Needless to say I had to pull over and take the 4 pounds of pressure out because the vehicle rode like a truck and there was no adsorption of the bumps on the perfectly maintained roads in Baton Rouge. The 40 PSI is for the spare tire. The technician may have been confused and or did not read this recommendation correctly. Perhaps a little more training would help. Last the car smelled of gasoline when I picked it up. The floor still had the paper on the floor, so perhaps this contributed to the smell. I am a bit of a clean freak to this bugged me. More

good feeling they told me that I didn't need to change the cabin filter but the air filter needed changing. also the front tires needed changing and showed me wher they told me that I didn't need to change the cabin filter but the air filter needed changing. also the front tires needed changing and showed me where it was wearing. good service and pleasant visit More

Service My display was acting up, they quickly discovered the problem, updated the software and I had my jeep back within a short time. Very polite and friend My display was acting up, they quickly discovered the problem, updated the software and I had my jeep back within a short time. Very polite and friendly. More

Oil Change Got there at 7:15am & may have been the 10th customer in line. Decided to stay and wait for them to complete the oil change & the total time according Got there at 7:15am & may have been the 10th customer in line. Decided to stay and wait for them to complete the oil change & the total time according to the invoice was 7:37a to 9:01a. It took them a bit longer than initially expected (about 45min-1hr), but not totally surprising with so many in front of me. The associates & CSR weren't rude but weren't really friendly either. I will try a different time or maybe it was just busy. More

Top Notch Service was completed quickly and professionally. Technicians kept me updated with the progress of my case regularly. Very pleased with overall servic Service was completed quickly and professionally. Technicians kept me updated with the progress of my case regularly. Very pleased with overall service received. Great job! More