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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
515 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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515 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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August 02, 2018
Disappointed Complete ripoff! Poor customer care and inconsistent diagnostic. Staff lacks professionalism. I was given the run around and management simply backed Complete ripoff! Poor customer care and inconsistent diagnostic. Staff lacks professionalism. I was given the run around and management simply backed up the the technicians ineptitude. I would definitely pursue other dealerships. More
by motary-rn
Verified CustomerEmployees Worked With
Tim
August 02, 2018
Tire check up Always have great service when I bring my car in. The service was friendly and quick. The coffee was fresh and everyone was efficient. Loved it! Always have great service when I bring my car in. The service was friendly and quick. The coffee was fresh and everyone was efficient. Loved it! More
by SHANTELLCELESTIN
Employees Worked With
Gus Berendson
August 02, 2018
Work well done and in a timely manner We received a recall. Took the car in and were given an estimate as to when it would be ready. 'A call informed us it was ready before the time quot We received a recall. Took the car in and were given an estimate as to when it would be ready. 'A call informed us it was ready before the time quoted. More
by psnyder54
Employees Worked With
Dawn
August 01, 2018
oil change!! The quick oil change lane at Salsbury Dodge City was addition to services offered to customers. We had a friendly service man and a oil change done i The quick oil change lane at Salsbury Dodge City was addition to services offered to customers. We had a friendly service man and a oil change done in about one hour. We also were given a printout of all services provided and any needed repairs. Great Job!! More
by gpcatfish
Employees Worked With
Jerry Sperier
July 31, 2018
Best Dodge Dealer in town They greet you professionaly. Kind and helpful throughout the whole service. The products used on your Ram is genuine. I've been using this place for They greet you professionaly. Kind and helpful throughout the whole service. The products used on your Ram is genuine. I've been using this place for many years and have recommended to several people More
by TANATOMPKINS
Employees Worked With
Jerry Sperier, Steve Baily, Victor Adewuyi, Joe Williams, Brian Chandler
July 31, 2018
Customer service In and out in an hour, great customer service on a Friday evening @ 4:30. Repaired my jeep and had me backon the road. Thanks to Tim or Jim, he was In and out in an hour, great customer service on a Friday evening @ 4:30. Repaired my jeep and had me backon the road. Thanks to Tim or Jim, he was taking Roger's place and a very lady checked me in. More
by janice2
Employees Worked With
Tim, Jim
July 30, 2018
Factory recall on speed control Quick service, out in 1 hr. friendly service, receive text on truck status. Will keep dealership as my source for new trucks. As long as Gus is there Quick service, out in 1 hr. friendly service, receive text on truck status. Will keep dealership as my source for new trucks. As long as Gus is there. More
by kbornem
Employees Worked With
roger jeep service, Gus Berendson, Kim Guidry
July 30, 2018
Fast Friendly Service I love their service department!! They are very friendly, fast, and efficient. The text messages are a great two way communication with your service I love their service department!! They are very friendly, fast, and efficient. The text messages are a great two way communication with your service rep. More
by asfi
Employees Worked With
Roger
July 28, 2018
check out rattle Had rattle problem came back for second trip. New tech did road test found problem tire rod shock replaced did second road test problem fixed Had rattle problem came back for second trip. New tech did road test found problem tire rod shock replaced did second road test problem fixed More
by CARLDAQUILLA1
Employees Worked With
unkown
July 27, 2018
Always so professuonal, courteous, and fix it right. Great service, professional, courteous. Always great to know the same folks are there. Speaks highly of their work ethic and place of employment. Keep Great service, professional, courteous. Always great to know the same folks are there. Speaks highly of their work ethic and place of employment. Keep it up. Keeps me coming back. More
by frankie.kirkwood
Employees Worked With
Tim, Joe Williams
