Matt Bowers Hyundai

THIS DEALERSHIP HAS THE MOST FRIENDLY AND COURTEOUS STAFF i HAVE INTERACTED WITH INCLUDING SALES AND SERVICE DEPARTMENT. tHEY HAVE ALWAYS BEE ABLE TO SCHEDULE MY SERVICE AROUND MY SCHEDULE. STAFF i HAVE INTERACTED WITH INCLUDING SALES AND SERVICE DEPARTMENT. tHEY HAVE ALWAYS BEE ABLE TO SCHEDULE MY SERVICE AROUND MY SCHEDULE. More

Hyundai Management, On Wednesday 13 March, 2014 My Hyundai Management, On Wednesday 13 March, 2014 My wife and I purchased a new 2014 Hyundai Tucson GLS. We had a very pleasant experience with El Hyundai Management, On Wednesday 13 March, 2014 My wife and I purchased a new 2014 Hyundai Tucson GLS. We had a very pleasant experience with Ella Glavan one of your Certified Sales Consultant. She provided exceptional customer service from the time we entered and happily exited your lot with my new vehicle. Her professionalism, awesome attitude, and personal touch made my wife and I feel very comfortable throughout the entire purchasing process. She was very detailed and knowledgeable when providing information about the vehicles we looked at on the lot. The quality customer service provided by Ella Glavan was instrumental with my wife and I finally committing with making the purchase. She should be applauded as I will spread the word for the phenomenal service and treatment received at Allen Hyundai. I am also very pleased with the negotiated price of my vehicle. My wife and I want to thank Ella Glavan for the overall superb experience. More

Great dealership, got a great price and good money for my trade in. I highly recommend Allen Hyundai to anyone, and ask for Ms. Ella when you go. trade in. I highly recommend Allen Hyundai to anyone, and ask for Ms. Ella when you go. More

I went in to test drive the Veloster. Warren came right out & helped us. He was very nice & knowledgeable which made it easier for us. After the test drive I ended up buying the Veloster & even though thei out & helped us. He was very nice & knowledgeable which made it easier for us. After the test drive I ended up buying the Veloster & even though their dealership was closing soon they all stayed late to complete my sale. More

I recently bought a used vehicle from this dealer. OK deal, although I did have to point out a nail in a front tire. After signing the paperwork and taking the key, I asked for the second key and fob. I deal, although I did have to point out a nail in a front tire. After signing the paperwork and taking the key, I asked for the second key and fob. I was told that maybe it was in the back or misplaced, but they would call me. No call, and no replies to my messages. Finally caught the manager, who said they did not have it, but would check with the previous owner. Again, no call, no replies. Since a replacement runs about $300 - and cars come with two keys - I left a final message asking that their sister Toyota dealership just make one for me at no cost. Of course, no reply. Very unprofessional salesman and manager, and no more business from me. More

Quality Poor to fair Appeal Poor to fair Service Poor to fair. Vehicle, from Allen Hyundai salesman told me the car was great shape on the phone, I asked why only one side of the vehicle is pictured online fair. Vehicle, from Allen Hyundai salesman told me the car was great shape on the phone, I asked why only one side of the vehicle is pictured online he told me their was baseball sized dent on the other side... I drove 85 miles to view the car and found out the vehicle had a major accident, could not open the door, right front quarter panel was destroyed... I told him no thanks, but he insisted and showed me other cars, baited me in and switched me, then he turned me to the used car salesman, both ganging up on me telling me the vehicle has thousands of dollars in repairs from the shop, 21 point inspection perfect mechanically, and the dent only would cost 500, he had a friend that could fix it...They finally convinced me to buy the car, but the next morning I crank up the vehicle and the Service Engine Light come on, the belts started squeaking, I was in shock, called the dealer immediately asked for my trade in back, and discussed the lies the salesman told me to managers, they told me to fly a kite, I am an owner...And refused to give back my trade...I wrote emails to the owners and they all were rude and refused to fix the car, or give back my trade.. Bottom line the salesman and managers lied to make a sale...And the owners are just as bad, insulting me, making harsh comments about me personally. i would not recommend buying from Allen Hyundai or Allen Toyota... More

Talked with Charlie on the phone and he was very nice and was not pushy at all. We drove about 150 miles to look at the Hyundai Sonata we talked about over the phone. He was very friendly and knowledgeable. was not pushy at all. We drove about 150 miles to look at the Hyundai Sonata we talked about over the phone. He was very friendly and knowledgeable. We bought the vehicle that afternoon. Very professional and we would definiately recommend Allen Hyundai and Charlie to our friends. We had GREAT experience!!! Very pleased with our vehicle. More