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Matt Bowers Infiniti Metairie

Metairie, LA

Overview
Reviews
Vehicles
3.9
1,497 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day! LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,497 reviews

November 18, 2023

I had to wait a little long, but that's OK. The tire cost a little more than I thought, but that's OK. I like coming to see you guys and have you take care of things for my car. Thank you. And More

by MIKEJMORIN
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, Gary Gueldner
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Nov 20, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your experience with Ray Brandt INFINITI of Metairie. We understand that waiting can sometimes be a bit longer than expected, and we appreciate your patience and understanding. We're also glad to hear you're satisfied with the service provided by Gary. We recognize the value of our service team members like Tim, and we're glad to know that Gary has continued to uphold the high standard of service you've come to expect from us. Thanks for your continued trust in us to take care of your car, and we look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

I had my car serviced. The fixed my tire and 3 days later it’s messed up again. I need to bring my car back. And they forgot to put my wheel lock back in my car. I had to h More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
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Nov 17, 2023 -

Matt Bowers Infiniti Metairie responded

Jenny, thank you for sharing your recent experience with our service department. We understand the importance of ensuring every aspect of your vehicle's maintenance is thoroughly completed, and we regret to hear about the issue with your tire and the wheel lock. We invite you to contact our service department so that we can assist you in resolving these concerns promptly and to your satisfaction. Our commitment is to provide you with the quality service you expect, and we look forward to the opportunity to demonstrate that. Please reach out at your earliest convenience, and we'll do our utmost to address your needs. Thank you for choosing us for your automotive needs, and we look forward to assisting you again! Sincerely, Ray Brandt Auto Group

November 16, 2023

Ray Brandt Infiniti was very easy to deal with and made the process easy. We were pleased. More

by ANGIE.TILLMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Torjusen
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

November 15, 2023

Went for an oil change and tire rotation. Was met immediately when I pulled up by a service advisor who asked my name and saw that I had an eight am appointment. Show me the reception area wh More

by rlapeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Alberto Torres, Tina Verret, Jeff Lawrence
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

Friendly, personal service. They efficiently performed the service and checked other items in case they needed attention. More

by RMMARSHA
Recommend Dealer
Yes
Employees Worked With
John Daigle, John Daigle
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Nov 14, 2023 -

RMMARSHA responded

John Daigle was great and would recommend him.

Nov 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your positive experience at Ray Brandt INFINITI of Metairie! We are very pleased to hear that our team, especially John, provided you with friendly and efficient service. It's our goal to ensure that not only your immediate needs are met but also to proactively check for any potential issues to maintain your vehicle's optimal performance. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. Safe travels until we see you next! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

They served me in a timely manner when I brought my car in for service. More

by HWYWAYBOY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Danna, Ronnie Fernandez Jr., Tiffany Garbo, Alex Josafat
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

John was professional and pleasant. Things went just as he described. Overall duration was reasonable. More

by STROCQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Print
Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

Was so happy to be helped on a Saturday morning and was very helpful and very kind . More

by Lynn Pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

It Was Great It Was A Great Experience Working With Ms Tina She Was A Wonderful Helping Me Get What I Needed Done More

by TORIANO.P7
Recommend Dealer
Yes
Employees Worked With
Tina Verret, Tina Verret
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Nov 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your experience at Ray Brandt INFINITI of Metairie! We're so pleased to hear that your time with Tina was so positive! Her dedication to providing exceptional service and ensuring you get exactly what you need is a shining example of our commitment to our customers. Your wonderful feedback is greatly appreciated. It's customers like you who make our job truly rewarding. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

I scheduled an oil change and being able to schedule this service online was extremely convenient! I dropped my car off and Tina had amazing customer service! Once they comb through your vehicle they send yo More

by KRISTYN.HEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Print
Nov 14, 2023 -

Matt Bowers Infiniti Metairie responded

We're delighted to hear about your positive experience with our online scheduling and service process! We are so glad that Tina provided amazing customer service and that the comprehensive vehicle report added value to your visit. Our aim is to make each step of the service process, from scheduling to pick-up, as convenient and transparent as possible. We're glad this resonated with you and that your car was ready swiftly. Thank you for choosing Ray Brandt INFINITI of Metairie for your automotive needs and for sharing your feedback. We look forward to continuing to provide you with top-quality service in the future! Ray Brandt Auto Group #WeMakeItEasy

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