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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

June 10, 2020

MY QX80 Great staff and incredible service and treatment of customers. Great job by all, kept us informed through out the process of my wife's car. More

by allan.hermida1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 11, 2020 -

Matt Bowers Infiniti Metairie responded

Hello Allan, Thank you for choosing Ray Brandt INFINITI of Metairie, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We make it easy #RayBrandt

June 09, 2020

NEED CAR WASH We purchased an Infinity because of the service. NOW we realize how horrible it is. NO CAR WASH. Than give me a credit for car wash on the NorthShore More

by BERTRANDSUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
June 06, 2020

Very happy with the service I received throughout the process of purchasing my new Infiniti. Everyone very attentive to my needs. Bob Lambertson was excellent in his knowledge of the vehicles. He was More

by DONNAMARIE4818
Recommend Dealer
Yes
Employees Worked With
Ryan Weber, Service Dept, Lisa, Service Supervisor, Robert Lambertson, Troy Morrison, CJ Landry
Jun 08, 2020 -

Matt Bowers Infiniti Metairie responded

It's great to hear that Bob and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt INFINITI of Metairie, we hope you enjoy your new Infiniti! We make it easy #RayBrandt

June 05, 2020

Victoria is one of the greatest salespeople we have ever dealt with. First class service at Ray Brandt Infiniti! Very satisfied with the whole car leasing process. More

by BABS0621
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Troy Morrison, Fred Mena, CJ Landry
Jun 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you, it's fantastic to hear that Victoria provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ray Brandt INFINITI of Metairie! We make it easy #RayBrandt

June 05, 2020

Very thorough and personalized All was fast and courteous. They were able to get me in last minute. Waiting area was clean and comfortable. I would refer others to Infiniti based More

by QuickKarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We make it easy #RayBrandt

June 04, 2020

It was very satifactory. I think they were conscientious. Everything was very much up to par, except a couple things: -the rear hatch of my QX50 still does not lock. I told them about it; they assured me t More

by MARGARET4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim , Ryan
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for providing this valuable feedback. We look forward to sharing it with the team. We appreciate your business. Please don't hesitate to let us know if we can be of further assistance. We make it easy #RayBrandt

Jun 05, 2020 -

MARGARET4 responded

I need to have the hatch looked at again. It still does not lock. It has been hard for me to get in touch. No one answers the phone.

June 04, 2020

Always have a great experience at Ray Brandt Infiniti. Dealership personnel very friendly, always on time, and the building is professional looking and clean. I would recommend this dealership to anyone i More

by KHGEGENHEIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Ray Brandt INFINITI of Metairie. We look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

June 04, 2020

Maintenance check Thought it was time for a brake job. It was not time for any maintenance. Yet they checked everything out. I’ve only had one bad experience and I’ More

by Efran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you, Efran! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie. We make it easy #RayBrandt

June 04, 2020

As always, the service department staff was amazing! This is why we return to Infiniti. Javier is wonderful... professional and personable. Tina and David are so accommodating. Thank you for hiring such resp More

by KNMIXVC
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your excellent review! We are so glad that Javier had the opportunity to work with you to make your experience with us a positive one at Ray Brandt INFINITI of Metairie. Please don't hesitate to reach out if you need anything else. We make it easy #RayBrandt

June 03, 2020

see below Tim Milan is outstanding. It's one think to purchase a vehicle but totally another experience because of the service you receive from the Service Dep More

by sandyc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan, Service, Victoria Revels
Jun 03, 2020 -

Matt Bowers Infiniti Metairie responded

Sandy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We make it easy #RayBrandt

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