
Matt Bowers Infiniti Metairie
Metairie, LA
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Awesome service and attention to detail.They made me Awesome service and attention to detail. They made me feel like a valued customer despite we are in the midst of a pandemic. Thanks so much! Awesome service and attention to detail. They made me feel like a valued customer despite we are in the midst of a pandemic. Thanks so much! More
Service Came in for service for a recall. I was in and out in about 10 minutes. Great Service. Ryan Webre took care of me right away Came in for service for a recall. I was in and out in about 10 minutes. Great Service. Ryan Webre took care of me right away More
Did a great job diagnosing and completing my repair. David was great to work with as a service advisor and picked up every time I called him. Follow through was excellent! David was great to work with as a service advisor and picked up every time I called him. Follow through was excellent! More
Always a wonderful experience at Ray Brandt Infiniti....service department goes above and beyond. David Jones was on top of everything needed. Very friendly and courteous service. He Took care Infiniti....service department goes above and beyond. David Jones was on top of everything needed. Very friendly and courteous service. He Took care of my cars issues. More
I received excellent service on my most recent visit. I thought I needed a new battery but service checked everything out and turned out my battery and charging system were fine. I also received a written thought I needed a new battery but service checked everything out and turned out my battery and charging system were fine. I also received a written report showing the battery & charging system’s information. David kept me informed while I was waiting. More
dead battery Ray Brandt service dept treated my wife better then Lamarque Lincoln treated me when I went to Lamarque. with my Lincoln. However, my Lincoln MKS ri Ray Brandt service dept treated my wife better then Lamarque Lincoln treated me when I went to Lamarque. with my Lincoln. However, my Lincoln MKS rides better then my wife's M37X More
Drop off was easy. 8 am spot. I was scheduled to meet with Javier as I have worked with him before, but another associate met me outside. I’m assuming due to coronavirus changes. I was messaged that day with Javier as I have worked with him before, but another associate met me outside. I’m assuming due to coronavirus changes. I was messaged that day about some maintenance that was due, most of which I accepted. This was done timely. I was called by associate that afternoon to say my car would be ready that afternoon. I stated I would pick up the next morning. When dropped off next AM, the cashier did not find that my car was ready. No paperwork or keys were found and my car was not outside ready for pickup. The associate that helped me the day before was off, so another associate said he would get my car. This took time which was frustrating because I had work appointments scheduled. When car was returned, immediately noticed that it had not been cleaned or vacuumed. Bird xxxxxxxxx on hood. Again not sure if related to coronavirus restrictions. I don’t necessarily expect to have car cleaned, but my vehicle has not been returned to me like this on prior encounters. More
buying a car i already sent a written review . It was a great experienced i would recommend this dealership to everyone. thanks for your help. . Bill Ghrist and th i already sent a written review . It was a great experienced i would recommend this dealership to everyone. thanks for your help. . Bill Ghrist and the sales manager were friendly , helpful and knowledgeable. the finance department was also terrific. didn't waste time. and processed everything quickly. More
Tina, Ryan and the team do a great job as always. Especially now with corona, it was safe, quick and seamless. The service here makes it all worth it. Thank you!! Especially now with corona, it was safe, quick and seamless. The service here makes it all worth it. Thank you!! More
Great service! They treated us like royalty! Would def go back. Completed all necessary maintenance. Hey May we need some more Christmas stuff to go look for ya for next week e back. Completed all necessary maintenance. Hey May we need some more Christmas stuff to go look for ya for next week e More