Matt Bowers Infiniti Metairie

Terrible Customer Service When I arrived, no one greeted me so I went to the customer information desk. The woman said just go back to the offices and find someone who isn't wi When I arrived, no one greeted me so I went to the customer information desk. The woman said just go back to the offices and find someone who isn't with another customer. I went back to the offices and looked around and waited until a customer left the office of one rep. I leaned into the office to ask if the rep was available and he visibly rolled his eyes and sighed and said come in. Then another rep walked by his office door and they visibly bickered with each other in front of me about me. It was extremely uncomfortable. Then the rep was very terse and impatient while taking my information. Horrible experience. More

This dealership was so helpful threw out this hole buying experience they were very knowledgeable and helpful in picking out the right car that fit my wife’s wants and needs buying experience they were very knowledgeable and helpful in picking out the right car that fit my wife’s wants and needs More

I always receive top notch service when dealing with Ryan Webre. His customers are his priorities. He’s very kind, honest and informative. A great employee to have! Webre. His customers are his priorities. He’s very kind, honest and informative. A great employee to have! More

I would never buy another brand car because of the service. David was so helpful and as a single, working women I do not have the luxury of someone taking me to drop off my car for service. Your dealership alw David was so helpful and as a single, working women I do not have the luxury of someone taking me to drop off my car for service. Your dealership always gives me a loaner car and does a great job of taking care of my vehicle. Linda Schuster More

ALWAYS COURTEOUS AND PROFESSIONAL SERVICE THE SERVICE WAS TOP CLASS AND I AM GRATEFUL. I WAS AT THE DEALERSHIP FOR OIL AND FILTER CHANGE AND GOT OUT FASTER THAN EXPECTED. THE SERVICE WAS TOP CLASS AND I AM GRATEFUL. I WAS AT THE DEALERSHIP FOR OIL AND FILTER CHANGE AND GOT OUT FASTER THAN EXPECTED. More

30,000 mile checkup Replaced rear strip for second time—part not sealed down completely but not an issue. I don’t have 10 more words to say. Thanks Replaced rear strip for second time—part not sealed down completely but not an issue. I don’t have 10 more words to say. Thanks More

Scheduled Service I have confidence that the work will be done right for a fair price. Javier always provides a very high level of customer service and would recommend I have confidence that the work will be done right for a fair price. Javier always provides a very high level of customer service and would recommend him to my friends and family. More

I amNever disappointed when I bring my vehicle in for I am Never disappointed when I bring my vehicle in for service. I normally wait for the service to be done and I never wait very long. I am Never disappointed when I bring my vehicle in for service. I normally wait for the service to be done and I never wait very long. More

very convenient , professional clean , friendly , TIMELY , ALWAYS OPEN CONVENIENT HOURS . Long time customer infinity and nissan referred many family members and friends , everyone clean , friendly , TIMELY , ALWAYS OPEN CONVENIENT HOURS . Long time customer infinity and nissan referred many family members and friends , everyone very happy and satisfied loyal repeat customers, More

Great service here Annie always takes good care of my repairs. I recommend anyone going for vehicle maintenance to see her! Both of my cars always kept in good condition and she gets my car done quickly. repairs. I recommend anyone going for vehicle maintenance to see her! Both of my cars always kept in good condition and she gets my car done quickly. More