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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,493 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day! LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,493 reviews

January 31, 2020

Great experience-obnoxious nagging follow up survery I had a great experience, but didn’t have 25 words to fill this spot. Maybe, great 25 times. Now I do. I tried to by-pass this potion of the survey More

by Tired of this survey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Melady, Dustin Fazzio, Robert Lambertson, David Bufton, Bill Ghrist, Victoria Revels, Chris Carpenter, Troy Morrison, Mike Melady
Jan 31, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for taking the time to reach out. We're thrilled to hear that our wonderful staff was able to assist you during your visit! We take great pride in our customer service and just want to ensure that we maintain that wonderful connection we have with our customers! We do understand that surveys can be a hassle to some, especially if the survey has a minimum word requirement, like DealerRater has. We just want our reviews to be as accurate as they can so that way we can focus on the perks/flaws our dealership displays! We truly appreciate your feedback and we look forward to any future business you'll have with us!

January 30, 2020

Customer friendly Ms. Annie arranged a loaner for us when we realized that the tire and rim work was going to take overnight. Very pleased with her customer service More

by WEHATECOMPUTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service, Ms. Annie Nuygen
Jan 31, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Ms. Annie was able to assist you during your visit with us arranged a loaner for you t use while we serviced your vehicle! We're pleased that you're pleased! We look forward to any future business you'll have with us!

January 30, 2020

Good buy experience It was a pleasant buying experience. I wasn't pressured and the process was fast and easy. I would highly recommend Ray Brandt Infiniti and even think More

by DAVE@MYCRESCENTCITY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Smith
Jan 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review, Dave! We're so happy to hear that Kenny was able to assist you during your visit with us and that you didn't feel pressured during the process! We truly appreciate you recommending our dealership and we look forward to any future visits you'll have with us!

January 29, 2020

Excellent This was my second car purchased from ray Brandt. I will never buy a car any place else. Victoria. Is an excellent sales person very knowledgeable and More

by PHILIS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
Jan 29, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Victoria was able to assist you during your visit. We take pride in our customer service to ensure that our customers are treated like family, fully informed, and completely comfortable with the vehicle they are trying to purchase off our lot! We look forward to any future visits you'll have with us!

January 28, 2020

very good attention Tina and Dave are very prompt, professional and helpful. Both are 5* Tina is very good at responding to my calls, Dave and myself had a nice chat More

by CWININGER18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina and Dave in service
Jan 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Tina and Dave were able to assist you during your visit with us! We take pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle before we get them back on the road in no time! We look forward to any future visits you'll have with us!

January 28, 2020

Oil change and tire rotation should have been one service had been in the past expensive tire rotation will not be fooled next time Thank you More

by PPEARCE01
Recommend Dealer
Yes
Employees Worked With
Chris Carpenter
Jan 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Chris was able to assist you during your visit with us and we look forward to any future visits you'll have with us!

January 27, 2020

Excellent customer service and follow up. Service work complete in a timely manner as promised. All personnel in the service department were polite, courteous, and friendly. More

by JOETTEMONAGHAN
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jan 27, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Javier was able to assist you during your visit with us and that you received excellent customer service. We take pride in our customer service to have our customers feel like family the minute they step through our doors before we get them back on the road in no time! Thank you for your business and we look forward to seeing you again!

January 27, 2020

Oil change Individuals that I interacted with were knowledgeable, friendly and helpful. I received my car within the promised time frame. I had a pleasant exper More

by PCARTER34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of my advisor
Jan 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy that our incredible staff was able to assist you during your visit with us! We take great pride in our customer service to make sure that our customers are fully informed on the services being done to their vehicle and work in a fast and efficient manner to get you back on the road in no time! We look forward to any future service visits you'll have with us!

January 27, 2020

Always helpful! The service center is always quick, thorough, and helpful. the prices are reasonable as well. I get all of my service done there. Great job. More

by LIZEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
Jan 27, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review, Liz! We're so happy to hear that Victoria was able to assist you during your visit with us! We take pride in our customer service to ensure that our customers have a fast and efficient visit to get them back on the road ASAP! We look forward to any future visits you'll have with us!

January 24, 2020

Great service Everything went perfectly. My representative Tim kept me informed the entire time about the progress. No surprises and the jobs was completed in a v More

by GODUMONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Millan
Jan 24, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Tim was able to assist you during your visit with us and was able to make the progress a quicker one. We pride ourselves in our customer service to make sure that our customers are fully informed on the services being done to their vehicle. We look forward to any future business you'll have with us!

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