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Matt Bowers Infiniti Metairie

Metairie, LA

Overview
Reviews
Vehicles
4.5
1,493 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day! LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,493 reviews

October 24, 2023

Always a nice and friendly staff. Service advisors who listen and are accommodating. Clean environment. More

by Kalorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanders Woods, John Daigle, Ryan Webre, Jorge Duarte, Tara Jarrell
Report | Print
Oct 27, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your positive experience with us! It warms our hearts to hear that our Ray Brandt INFINITI of Metairie team consistently provides a welcoming and attentive atmosphere. We believe that a listening ear and an accommodating approach are key to exceptional service. We also take pride in maintaining a clean environment for our customers to feel comfortable in. Your feedback is greatly appreciated and serves as a wonderful testament to our team's dedication. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

The problem with my vehicle A/C system was not fixed because they couldn't duplicate the system shutting down. My vehicle was in the shop for over a week. More

by Mr Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle, Gary Gueldner
Report | Print
Oct 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us, Mr. Hill. We understand the frustration that comes from intermittent issues, especially when they're difficult to replicate during the diagnostic process. Our goal is to ensure that every vehicle leaves our dealership in optimal condition, but sometimes the irregular nature of certain problems can pose a challenge. We appreciate your understanding and are grateful for the opportunity to inspect the vehicle again. We remain committed to identifying and addressing the A/C system concern to your satisfaction. Your patience and feedback are invaluable as we work towards a resolution. Sincerely, Ray Brandt Auto Group

October 20, 2023

Had to call to get update on new vehicle (850 miles) to be serviced (malfunction light came on) which was kept for one week. More

by Evetapbrown
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Report | Print
Oct 24, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your feedback with us. It's essential for us to ensure our customers are well-informed throughout the service process. We acknowledge the importance of consistent communication, and we'll aim to enhance this aspect moving forward. We hope your vehicle is now running smoothly after the service. Your patience and understanding are greatly appreciated. We look forward to serving you better in the future. We thank you for choosing Ray Brandt INFINITI of Metairie. Sincerely, Ray Brandt Auto Group

October 20, 2023

Staff was professional and service was fast. My appt. Time was 11a but car was ready by 10a. More

by LATONJUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
Report | Print
Oct 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us! It's wonderful to hear that our team exceeded your expectations with their professionalism and efficiency. We always strive to provide timely service, and it's great to know we were able to have your car ready ahead of schedule. We appreciate your trust in us and are here for any future automotive needs you might have. See you next time, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 19, 2023

Ray Brandt Infiniti has Excellent customer service and I would highly recommend to everyone I know. More

by Tammy Tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

We appreciate you taking the time to share your experience with us, Tammy! We're very glad to hear that our team left a great impression on you with their excellent service. Your satisfaction is very important to us, and we're pleased we were able to exceed your expectations. Your recommendation means the world to us, and we're grateful you chose us for your automotive needs. We look forward to assisting you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 19, 2023

Tina verret is one of your best employees. The service and results are always first class. More

by MADAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Report | Print
Oct 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your positive feedback! We're so glad to hear that Tina has consistently provided you with top-notch service. It's always our goal to offer first-class experiences, and we're glad Tina embodies that standard. We appreciate your trust and loyalty and are grateful you continue to choose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to your next visit with us! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

Service was awesome. Repairs clearly explained. Guidance on needed repairs were clearly explained. Fast service More

by Cedric Pippins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Arrin Khanbashi, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna, Ronnie Fernandez Jr., Tiffany Garbo, Alex Josafat
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Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Cedric, thank you for sharing your experience with us. We're very glad to hear that our team left a positive impression on you with their excellent service and thorough communication. Your satisfaction means everything to us, and we're pleased we were able to exceed your expectations. We appreciate your kind words and are grateful you chose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 17, 2023

Really great customer service & kept me informed of my car needs the whole time I was waiting More

by CHANTELLAPORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you so much for sharing your experience with us. We're very happy to hear our team at Ray Brandt INFINITI of Metairie left a great impression on you with their informative and helpful service. Your satisfaction is our priority, and we're pleased we were able to meet your expectations. We appreciate your five-star review and are grateful you chose our dealership for your automotive needs. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 17, 2023

My service guy was awesome. He answered all my questions without hesitation and gave me piece of mind. You can’t beat that if you ask me. A+ service More

by RonnieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Ronnie, thank you so much for your wonderful review. We're honored to have earned your trust and loyalty over multiple vehicle purchases. Hearing that our team at Ray Brandt INFINITI of Metairie made your experience A+ is truly rewarding. Our aim is to treat every customer like family, and we're thrilled to know we've succeeded with you. We cherish your continued support, and we look forward to serving you for many more years to come. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 14, 2023

Not pushy, very, very helpful. Would highly recommend to others looking for a new vehicle More

by SCHRYSSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Campo
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your sales experience at Ray Brandt INFINITI of Metairie with us. It is wonderful to hear that our team's helpful and friendly service made your car-buying experience such an enjoyable one. Thank you for choosing us, and we hope you love your new car! Ray Brandt Auto Group #WeMakeItEasy

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