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Matt Bowers Infiniti Metairie
Metairie, LA
1,493 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES
Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,493 reviews
June 24, 2019
not helpfull would not fix a tire that I bought from you what more can I say ,.I spent 2,000 $ a couple a month ago and you couldn't fix a tire for me . would not fix a tire that I bought from you what more can I say ,.I spent 2,000 $ a couple a month ago and you couldn't fix a tire for me . More
by IGRAFF
Verified CustomerEmployees Worked With
Harveair , Lisa Mayeaux
June 24, 2019
Always Awesome! I got a screw in my tire. I have the Tire protection plan so i called Tim and he told me to come right in. He was out when I got there so Dave took c I got a screw in my tire. I have the Tire protection plan so i called Tim and he told me to come right in. He was out when I got there so Dave took care of me. Gave me a rental and I was on my way to pick my Grandchildren up. Returned the car and the Tire was replaced and rim fixed! Thanks Dave for taking care of me and Tim for greeting me when I returned to be sure everything was ok! Infiniti has the Best Service department!!!! More
by CHUFFT333
Employees Worked With
Dave and Tim.
June 24, 2019
Love the service department. Always easy to deal with and helpful. Best service department I've every dealt with in my 40 years of owning cars.. They keep you well informed. Always easy to deal with and helpful. Best service department I've every dealt with in my 40 years of owning cars.. They keep you well informed. More
by PERRYPAULGASPARD
Employees Worked With
David Gunn
June 23, 2019
Warm Welcoming Services Upon entering David Jones office he sets a WELCOMING…FRIENDLY…environment. He also goes above and beyond to make sure that the customer needs are met. Upon entering David Jones office he sets a WELCOMING…FRIENDLY…environment. He also goes above and beyond to make sure that the customer needs are met. More
by JAP_70114
Employees Worked With
David Jones
June 23, 2019
Excellent customer service experience From the moment I got on the phone with David in the service department and up to the time that my car was ready for pick up, it was a great experienc From the moment I got on the phone with David in the service department and up to the time that my car was ready for pick up, it was a great experience. I highly recommend Ray Brandt Infiniti Service Department! More
by rachel41
Employees Worked With
David Gunn
June 22, 2019
Great David in service. !!! David in service has been my consultant fir years and years and I trust everything he tells me! He is intelligent , caring, helpful and funny! Great David in service has been my consultant fir years and years and I trust everything he tells me! He is intelligent , caring, helpful and funny! Great aspects to have ! More
by HGAINESMD
Employees Worked With
David in service!
June 20, 2019
David Jones He is the best services writer I have ever had. Very professional and accommodating and always with a smile. I can call and usually get an appointme He is the best services writer I have ever had. Very professional and accommodating and always with a smile. I can call and usually get an appointment at my convenience. More
by EVEGARNER
Employees Worked With
David Jones , Victoria Revels
June 20, 2019
Good Customer Service, but Questioning the Techs My A/C went out at 73,960 miles and it was diagnosed as a broken A/C. So I purchased a new A/C for $2,420. Then after less than 200 miles I started My A/C went out at 73,960 miles and it was diagnosed as a broken A/C. So I purchased a new A/C for $2,420. Then after less than 200 miles I started having the same problem. It turns out that the computer turns off the A/C when the car's overheating; however, it does not notify the driver that it did that. The next time it happened, fortunately, the A/C shutdown wasn't enough to compensate for the overheating and it was evident from the engine temperature gauge. So Infiniti diagnosed it as the thermostat. So I purchased a new thermostat for 451. That was at 74,205 miles. I'm at 74,333 miles now and the car just overheated. Besides the clear incompetence of the technician to diagnose the problem on their own product, the service staff is great. More
by SWHEELE2
Employees Worked With
Dave Jones
June 20, 2019
Service Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was notewort Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was noteworthy as well. More
by Satisfied customer
Employees Worked With
Annie and David in service.
June 20, 2019
Great Dealership and Tim M. with Service was Excellent Overall great dealership and may consider buying again. The service department goes above and beyond ensuring your vehicle needs are met and timely d Overall great dealership and may consider buying again. The service department goes above and beyond ensuring your vehicle needs are met and timely delivered back with no issues. More
by MHAJARI
Employees Worked With
Tim Milam, Robert Lambertson
