Matt Bowers Infiniti Metairie
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Good Customer Service, but Questioning the Techs My A/C went out at 73,960 miles and it was diagnosed as a broken A/C. So I purchased a new A/C for $2,420. Then after less than 200 miles I started My A/C went out at 73,960 miles and it was diagnosed as a broken A/C. So I purchased a new A/C for $2,420. Then after less than 200 miles I started having the same problem. It turns out that the computer turns off the A/C when the car's overheating; however, it does not notify the driver that it did that. The next time it happened, fortunately, the A/C shutdown wasn't enough to compensate for the overheating and it was evident from the engine temperature gauge. So Infiniti diagnosed it as the thermostat. So I purchased a new thermostat for 451. That was at 74,205 miles. I'm at 74,333 miles now and the car just overheated. Besides the clear incompetence of the technician to diagnose the problem on their own product, the service staff is great. More
Service Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was notewort Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was noteworthy as well. More
Great Dealership and Tim M. with Service was Excellent Overall great dealership and may consider buying again. The service department goes above and beyond ensuring your vehicle needs are met and timely d Overall great dealership and may consider buying again. The service department goes above and beyond ensuring your vehicle needs are met and timely delivered back with no issues. More
Always a pleasure Staff treats you like family friends, it is always a pleasure and I feel like they make it hassle free for their customers. The car wash this time was Staff treats you like family friends, it is always a pleasure and I feel like they make it hassle free for their customers. The car wash this time was excellent. More
Infiniti service Great service. Everyone was very accomidating and helpful. Vehicle is great and dealership has been first class. Would recommend David Bufton as a Great service. Everyone was very accomidating and helpful. Vehicle is great and dealership has been first class. Would recommend David Bufton as a salesperson. Very good to work with. More
Quick, easy and no hassle Andy was very professional and helped us to find exactly what we were looking for and did it quickly. Our entire experience was very positive. I will Andy was very professional and helped us to find exactly what we were looking for and did it quickly. Our entire experience was very positive. I will certainly recommend Andy and this particular dealership to others. More
Excellent Service! Once again, the service representative, Javier, provided awesome service! Everyone that I came in contact with at the dealership were friendly and cou Once again, the service representative, Javier, provided awesome service! Everyone that I came in contact with at the dealership were friendly and courteous. I'd definitely recommend this location to anyone looking to purchase or have service on their vehicle! More
Great Experience! Andy was so helpful from the beginning. We told him exactly what we were looking for, and he really took the time to find us a great vehicle in our bu Andy was so helpful from the beginning. We told him exactly what we were looking for, and he really took the time to find us a great vehicle in our budget. It was a breath of fresh air- after dealing with many other dealerships and salesmen over the past 2 months. We will definitely refer Andy and Ray Brandt Infiniti to other friends. More
Excellent! Ryan Webre is absolutely awesome! Ryan Webre and the team are awesome! Keep up the good work! Excellent experience with friendly folks who go above and beyond to deliver quality serv Ryan Webre and the team are awesome! Keep up the good work! Excellent experience with friendly folks who go above and beyond to deliver quality service! More
Perfect. Could not have been better. David Jones is the best service representative at any car dealership in the city. He could not have done more to be helpful and could not have done a David Jones is the best service representative at any car dealership in the city. He could not have done more to be helpful and could not have done a better job. More










