Back

Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

Directions

By Type

Showing 1,492 reviews

May 15, 2023

I was told my car would be ready by Monday when I dropped it off on Thursday. No one called me and it ended up being a week later that I received my car. I never received a loaner car even though I called ev More

by FVEALARRY@GMAIL.COM
Recommend Dealer
No
May 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of our Service Manager. Sincerely, Ray Brandt Auto Group

May 12, 2023

Waiting room was clean, comfortable and provided complimentary coffee. Staff were professional, polite. Wait time was short and I was informed about all needed services before done with an opportuni More

by CRBANKS
Recommend Dealer
Yes
Employees Worked With
John Daigle, John Daigle
May 12, 2023 -

CRBANKS responded

Correction: "accept or decline" Also, please use Verified Customer NOT CRBANKS. Thank you.

May 12, 2023

I have been a customer of Ray Brandt Infiniti since 2005, they are great at customer service. I like that I am updated on progress. More

by CYNROCKS1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran, Tina Verret
May 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team has taken great care of you and your vehicle during your visits. We look forward to assisting you again in the future, and we appreciate your loyalty to Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

May 11, 2023

Prompt service, friendly staff, clean waiting area, very knowledgeable of vehicle and parts needed, and exceptional service. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran, Tina Verret
May 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 11, 2023

Fast, courteous, responsive, thorough. Always a pleasure to deal with, what more is there to say? More

by SKIPPERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
May 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 10, 2023

Always a great experience, when I go there my service advisor always make sure my car is good thanks john More

by WILLIAMSDETAIL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, April Cochran
May 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 09, 2023

Very good people working there. The people I work with regularly - Gary, Tina and Victoria - are all first rate professionals. They all care about the client. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, April Cochran, Tina Verret, Caleb Danna
May 09, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 07, 2023

Gary was great, but the actual work on car could have been better, little disappointed. More

by JCNG29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
May 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to leave a review of Ray Brandt INFINITI of Metairie. We value the feedback that customers share with us, as it allows us to keep improving our services. We’re sorry to hear that the work on your car didn't meet your expectations. Your satisfaction is important to us and we apologize for any frustration this may have caused. We appreciate your bringing it to our attention. Thank you for being a loyal customer, we look forward to serving you again soon. Sincerely, Ray Brandt Auto Group

May 05, 2023

Great experience. Personnel worked well together to assure customer satisfaction. The inventory of cars was surprisingly good. Bill Ghrist was very patient explainin More

by RRITACONGEMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist, Philip Torjusen, Jeff Lawrence
May 08, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that Bill and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

May 01, 2023

Great dealership. Knowledgeable staff. I’ve been a customer for over twenty years and I’ve always been satisfied. More

by SLANE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, John Daigle, Ronnie Fernandez Jr.
May 04, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We appreciate your loyalty, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

...
26
...