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Matt Bowers Infiniti Metairie
Metairie, LA
1,493 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES
Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,493 reviews
October 25, 2021
A couple of years ago, I brought my car in for a leaking sunroof. The tubing was repaired at a cost of $900+. I returned last year because sunroof was now leaking on opposite side, another $900+. Obviously, sunroof. The tubing was repaired at a cost of $900+. I returned last year because sunroof was now leaking on opposite side, another $900+. Obviously, the problem wasn't properly fixed the first time. After picking my car up the 2nd time, the engine was bucking and "hot". I hadn't yet driven a mile from the dealership! I didn't have that problem when I brought the car in for the sunroof repair. Apparently, the dealership didn't take the car for a trial run after the repair. Had to pull over on side of the road w/emergency lights on, called dealership and told them I was turning around and bringing car back in. I was told the engine was hot. I didn't know why because I had only made it about 10 blocks from dealership. At that point, I was told I would have to have parts of the engine replaced, but I would only be charged for the parts, not the labor. Another $900+!!!! Needless to say, I was NOT happy! I have an EX 35, bought new and it doesn't even have 35,000 miles on it! People that work at the dealership have always been pleasant with me. The dealership did give me a loaner and they provided snacks, drinks and will wash your car for free. I just felt that in this service visit, they sent me out on the road in an unsafe vehicle and I'm lucky I didn't get in an accident. I don't think I should have had to pay to fix something that wasn't broken when I brought it in. More
by Trish
Employees Worked With
Ryan Webre
Verified CustomerOctober 24, 2021
Basically… my dealership is better than yours! With my hectic lifestyle as a working mother of 4, appointments for oil changes are difficult to integrate into my todo list. Fortunately, they allow me to d hectic lifestyle as a working mother of 4, appointments for oil changes are difficult to integrate into my todo list. Fortunately, they allow me to drop my vehicle off on a Saturday and call me when they are finish. More
by MIA.RANDLE
Employees Worked With
Javier Salmeron
October 22, 2021
Thanks to Ryan Weber for getting my car repaired in a timely manner. We had vacation scheduled and engine warning light came on. They were able to get it repaired in time for our trip. Special thanks to timely manner. We had vacation scheduled and engine warning light came on. They were able to get it repaired in time for our trip. Special thanks to Ryan and the technician who pulled this off More
by Dlaurent
Employees Worked With
Ryan Webre
October 19, 2021
My experience with Infiniti was fantastic. My salesperson was Thaddeus and he's exceeded my expectations. He is very nice, professional, and took his time with us. Thank you for the service. was Thaddeus and he's exceeded my expectations. He is very nice, professional, and took his time with us. Thank you for the service. More
by RAYNIKAMORRIS
Employees Worked With
Thaddeus Greenlee Jr
