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Matt Bowers Infiniti Metairie
Metairie, LA
1,497 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES
Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,497 reviews
January 17, 2024
Horrible Communication! I had dropped my g35 coupe off because i lost my key fob and needed a new one on that fact i live 2 hours from this dealership and it was the closest I had dropped my g35 coupe off because i lost my key fob and needed a new one on that fact i live 2 hours from this dealership and it was the closest one to bring it to in that moment, but called the next day and a woman said it was being done and i asked will it be done in about 2 hours she said yes shouldn’t take that long and it would be ready but i get there and the key was not even at the office nor had my car been touched so i had to drive 2 hours back home without my car from there mistake! I even asked for a discount for the mistake on communication on there end and they said yes and still had no discount! other than that they were all professional people but 0 knowledge in communication with there customers… More
by GAVIN
Verified CustomerEmployees Worked With
Ronnie Fernandez Jr.
January 17, 2024
They made purchasing a car very easy. It was a pleasure dealing with them. Bill was extremely knowledgeable and helpful. I had planned on looking at other cars, but made my decision afte It was a pleasure dealing with them. Bill was extremely knowledgeable and helpful. I had planned on looking at other cars, but made my decision after visiting Ray Brandt and talking with Bill. More
by LJSIENER
Employees Worked With
Bill Ghrist, Alberto Torres, Jeff Lawrence
January 17, 2024
While John was great, the Infiniti process and team was atrocious. Our repairs took months. Infiniti first told us our repairs were covered by warrant and then Infiniti denied responsibility for the repair atrocious. Our repairs took months. Infiniti first told us our repairs were covered by warrant and then Infiniti denied responsibility for the repairs, stating that they were not covered by warranty. We will never buy another Infiniti vehicle, and will do everything we can to avoid the Infiniti service team in the future. I cannot overstate our disappointment and dissatisfaction with Infiniti. We have made it known to anyone who asks about our vehicle to never buy an Infiniti vehicle More
by DNF
Employees Worked With
John Daigle
January 17, 2024
Took weeks before theyvlooked at car. Had it confused as a hybrid car smfrom someone else. Still hzve iisues with car not fixed. Need to reset sd card which i am sure was something they d Had it confused as a hybrid car smfrom someone else. Still hzve iisues with car not fixed. Need to reset sd card which i am sure was something they did. Took forever to get car back as nd no loaner. Still need to get apptment but it tskes weeks znd they say you to leave car. I need my car. Been customet there since 1994 continuously. I will not buy from there sgain with such poor service More
by DNF
Employees Worked With
John Daigle
