Matt Bowers Infiniti Metairie

Service was fine. However the recall issue on the paint was ridiculous. If you pay that much for a vehicle and there is a recall on the paint it should not cost you 3800.00 out of pocket to have it repaint was ridiculous. If you pay that much for a vehicle and there is a recall on the paint it should not cost you 3800.00 out of pocket to have it repainted. More

Tim passed me on to David. That was the best thing he did for me! This man made me feel like I mattered! Tim didn’t! for me! This man made me feel like I mattered! Tim didn’t! More

Some of the service techcians are not a too friendly-cordial David Jones is always nice, helpful and cordial. my previous service Joel was always helpful. ; I was disappointed when discoverd friendly-cordial David Jones is always nice, helpful and cordial. my previous service Joel was always helpful. ; I was disappointed when discoverd he was no longer there. But others were not. I only want to deal with Mr. Jones as my technician. My tech after Mr. Joel and before Mr. Jones was terrible. That i was going to another Infinity dealership to service my car More

Words can not say enough! The warm, friendly service from the moment you enter the door is amazing. At first I thought I caught them on a good day. Not so, every time you enter the building, the service is g the moment you enter the door is amazing. At first I thought I caught them on a good day. Not so, every time you enter the building, the service is great! Mr. Alberto is so amazing!! More

I really appreciate David Jones for always getting my car in and out in a timely fashion. He always helps makes sure that my car is taken care of. in and out in a timely fashion. He always helps makes sure that my car is taken care of. More

They were very nice and helpful with any question I had. I do plan to return for any other services I will need in a the future I do plan to return for any other services I will need in a the future More

I enjoyed my time at y’all dealership the guys I dealt with gave me and my wife great time and experience they were honest a straight forward and I would recommend someone to deal with Ray Brandt Infiniti with gave me and my wife great time and experience they were honest a straight forward and I would recommend someone to deal with Ray Brandt Infiniti.... Thanks More

Ryan Weber is always fantastic in Service. The appointments are always on time. The car is returned clean, and he is always happy to help. appointments are always on time. The car is returned clean, and he is always happy to help. More

We needed another Key Fob for a QX80 that we bought from another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed answered! thank you another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed answered! thank you More

When I first pulled up I sat in my car and thought someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the office , once I entered into the facility the fi someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the office , once I entered into the facility the first guy sitting closer to the entry door were on the phone so I tried to ask the other guy, who would be able to assist me ? I stood at his door as if he never saw me .Once he finished entering his information off his debit card or credit card into his phone as if he were taking care personal business he then pointed to his wall as if I need to speak to the other guy . I found that to be unprofessional and if he was on break or lunch he should not be in the customers eye view conducting his personal business . To the customers, it seems to be pushed off . More