Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matt Bowers Infiniti Metairie
Metairie, LA
1,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,492 reviews
September 12, 2020
I bought a new car that was delivered to me without a state inspection sticker. I took it to be inspected and it I failed inspection due to illegal window tinting. Very embarrassing. Now I have the ha state inspection sticker. I took it to be inspected and it I failed inspection due to illegal window tinting. Very embarrassing. Now I have the hassle of having the tinting removed so it can pass inspection. Dealership should have tended to this prior to delivery . Very unprofessional of dealership. More
by SID3
Verified CustomerEmployees Worked With
Bill Ghrist
September 11, 2020
Tim and Lisa were professional, helpful and courteous. They were able to diagnose other issues that need to be addressed in the near future and assisted in providing me a convenient appointmen courteous. They were able to diagnose other issues that need to be addressed in the near future and assisted in providing me a convenient appointment date and time. More
by MICHAEL.SIMONSON
Employees Worked With
Tim, Lisa Mayeaux
September 11, 2020
The Ray Brandt Infiniti service department is very professional. The prices for their service is reasonable considering the level of expertise. They have good employee retention, so customers will b professional. The prices for their service is reasonable considering the level of expertise. They have good employee retention, so customers will become familiar with the employees. More
by SWHEELE2
Employees Worked With
Dave Jones
September 08, 2020
Service was excellent every time I am at the dealership it’s first come first serve without question a first class experience this is the best dealership in Metairie !! it’s first come first serve without question a first class experience this is the best dealership in Metairie !! More
by JLATOUR57
Employees Worked With
Lisa Mayeaux
September 07, 2020
Everyone was nice. Met with kindness the minute you pull up. The atmosphere was warm considering we are in a pandemic. Air precaution was met to keep us safe. pull up. The atmosphere was warm considering we are in a pandemic. Air precaution was met to keep us safe. More
by HOWARDTONYA1972
Employees Worked With
Lisa Mayeaux
September 04, 2020
Even during the pandemic service is still top notch. The only thing I miss is the car wash. The facility is really following CCD guidelines. only thing I miss is the car wash. The facility is really following CCD guidelines. More
by LCHIRO
Employees Worked With
Tim Milan is my service consultant and he is always knowledgeable and friendly., Lisa Mayeaux
September 02, 2020
It was okay. normally go to Baton Rouge. I was disappointed at the fact you only had water for the customers. No soft drinks, coffee are snacks! disappointed at the fact you only had water for the customers. No soft drinks, coffee are snacks! More
by AHILLIARDB
Employees Worked With
David Jones... he went above and beyond to make me fill welcome, Lisa Mayeaux
August 31, 2020
Love the dealership. Great customer service, friendly staff and very professional. My main reason for buying another infiniti is Victoria. She awesome and caring. Love the experience. staff and very professional. My main reason for buying another infiniti is Victoria. She awesome and caring. Love the experience. More
by JEFFREY.MARTIN1
Employees Worked With
Victoria Revels, Troy Morrison, Fred Mena
August 29, 2020
All of the staff members we interacted with were pleasant and patient. They were also being helpful and honest. Not pushy for a sale. Great experience! and patient. They were also being helpful and honest. Not pushy for a sale. Great experience! More
by DDGURGANUS
Employees Worked With
Erica Breitenbach
