Matt Bowers Infiniti Metairie - Service Center

Always an outstanding experience I’ve owned Infiniti’s for at least 20 yrs & always used Ray Brandt Infiniti for service because I’m confident that all my issues will be handled in a I’ve owned Infiniti’s for at least 20 yrs & always used Ray Brandt Infiniti for service because I’m confident that all my issues will be handled in a courteous, friendly way. My questions are not only answered, but explained. More

Outstanding Service Bill Ghrist made the purchase of my Retirement car painless. He was patient and conscientious of my budget and desires. The finance person gave honest Bill Ghrist made the purchase of my Retirement car painless. He was patient and conscientious of my budget and desires. The finance person gave honest suggestions and patience. My experience with the service department was brief but thorough. Needless to say I am enjoying my new purchase. More

Friendly Service The work was done timely. They scheduled a loaner car for the service and were flexible with the return time. They are extremely friendly and courteou The work was done timely. They scheduled a loaner car for the service and were flexible with the return time. They are extremely friendly and courteous. When you buy an Infiniti, this specialized service is what you are paying for. It is worth it! More

THOROUGH AND PROFESSIONAL SERVICE I CALLED AND BROUGHT MY VEHICLE IN FOR SERVICE. I WAITED AND WAS ATTENDED TO PROFESSIONALLY. THEY CLEANED MY VEHICLE TOO AND I AM HAPPY. I CALLED AND BROUGHT MY VEHICLE IN FOR SERVICE. I WAITED AND WAS ATTENDED TO PROFESSIONALLY. THEY CLEANED MY VEHICLE TOO AND I AM HAPPY. More

A speedy professional experience. I presented myself without an appointment for an oil change. Within an hour and a few minutes I was on my way. The personnel were all very professiona I presented myself without an appointment for an oil change. Within an hour and a few minutes I was on my way. The personnel were all very professional and courteous.I drove away in a clean car. More

Oil n filter n tire rotation My car was accepted and serviced in a short time. My service advisor has been my service person fir my last car that I purchase in March 2008. He My car was accepted and serviced in a short time. My service advisor has been my service person fir my last car that I purchase in March 2008. He is my service person fir my QX 50 now More

Good Service The service was excellent. My service advisor, Ryan, got me in and out and provided me with a loaner. Call me as soon as my car was ready. The service was excellent. My service advisor, Ryan, got me in and out and provided me with a loaner. Call me as soon as my car was ready. More

Good service Normally I receive excellent and timely service however $10 was stolen from my car this time and I don’t appreciate it. The service member handling my Normally I receive excellent and timely service however $10 was stolen from my car this time and I don’t appreciate it. The service member handling my car handled the situation and gave me a coupon but I’m giving 3 stars due to that. Very unprofessional. More

Excellent Customer Service My service advisor, Ryan, provided service above and beyond expectations. On a late Friday afternoon I was unexpectantly confronted with a dead batte My service advisor, Ryan, provided service above and beyond expectations. On a late Friday afternoon I was unexpectantly confronted with a dead battery in my auto. Ryan responded quickly to get my battery restarted and replaced so that my car would be available for what was planned as a busy weekend. I purchased my Infiniti almost four years ago and Ryan has always been professional and willing to do what it takes to solve a problem. More

Very good The staff was very organized and attentive. They were welcoming and respectful. They always respect your time, working in a timely fashion. I would hi The staff was very organized and attentive. They were welcoming and respectful. They always respect your time, working in a timely fashion. I would highly recommend More