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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,158 Reviews

1,158 Reviews of Matt Bowers Infiniti Metairie - Service Center

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February 04, 2024

Overall OK. Criticisms.... car not washed after service. TPMS not fully rest. Rattle at sun roof not investigated More

by Mnorton5
Recommend Dealer
Yes
Report | Print
Feb 29, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. Each concern voiced by our amazing customers allows our team to find ways to improve! Here, at Ray Brandt INFINITI, we strive to provide the best quality service and experience for each of our guests. We apologize for any shortcomings during your service experience. We look forward to meeting and exceeding your service expectations in the future!

February 04, 2024

Nice Very nice and fulfilling with good service and good environment with quality serivce Done More

by WALTST
Recommend Dealer
Yes
Employees Worked With
Tina Verret, Tina Verret
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Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

February 03, 2024

Nice people who get the work done! Great team of people who take care of their customers! More

by OHARA3900
Recommend Dealer
Yes
Employees Worked With
John Daigle, John Daigle
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Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 24, 2024

Gary is Awesome and always pleasant and the best customer service skills ever and explain everything about your vehicle you need to know ?? More

by DFN
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, Gary Gueldner
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January 23, 2024

Usually, I receive excellent service. This time I did not. A problem wasn’t resolved More

by NALLAINBARRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
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January 21, 2024

The staff is always friendly and courteous. I reliable on Ray Brandt for all my services for my vehicle. More

by ALINDS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran, Tina Verret, Caleb Danna, Ronnie Fernandez Jr.
Report | Print
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 20, 2024

Excellent service, very professional, good customer care, 8 really recommend this dealer, very satisfied with your personal More

by MRODAS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Philip Torjusen, Guillermo Sevilla, Nelson Ochoa, Jeff Lawrence
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Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 19, 2024

I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More

by BJ7427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna, Ronnie Fernandez Jr., Tiffany Garbo, Alex Josafat
Report | Print
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 18, 2024

The Staff here are very Friendly. Gary our service advisor goes above and beyond for us. More

by JERMEY.MITCH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, April Cochran, Caleb Danna
Report | Print
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 18, 2024

Gray is my service advisor & he takes care of my car servicing needs with the greatest courtesy care... More

by RONALDKING1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Report | Print
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

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