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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,159 Reviews

1,159 Reviews of Matt Bowers Infiniti Metairie - Service Center

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April 02, 2021

I had a 1:00 pm appointment for an oil change. It was 1:45 before a service advisor called me into his office to start the ball rolling on my oil change. I was at the dealer for 2 hours just to get an o More

by RRATHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Apr 07, 2021 -

Matt Bowers Infiniti Metairie responded

.

Apr 08, 2021 -

RRATHKE responded

Nothing more to say. My initial ratings stand.

April 01, 2021

The service team @ Ray Brandt INFINITI is the main reason I continue to purchase an INFINITI. The quality of the Service team is second to none. More

by CHRIS.BOURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Ryan and Tim
Apr 21, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for the great review. We appreciate your kind words! Ray Brandt Auto Group #WeMakeItEasy

March 31, 2021

Service was fantastic as usual. Ryan was very helpful. The work was done quickly. I am extremely happy with my visit to the service dept. More

by MANDA0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre, Lisa Mayeaux
Apr 21, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan was able to take great care of you and your vehicle during your visit with us! Ray Brandt Auto Group #WeMakeItEasy

March 29, 2021

Outstanding service, always enjoy the experience while have my QX60 serviced. Short wait, in and out and on my way to work. Thanks Ray Brandt. More

by QUEENBEE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
Apr 22, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 26, 2021

Everyone was very attentive to my needs...The dealer was Everyone was very attentive to my needs. ..The dealer was very knowledgeable and helpful....It was a great experience and the wait was not long. More

by SANDRAHUNTER234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hosea
Apr 27, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team!

March 26, 2021

I always use Ryan for all the service requirements for our Qx50. Ryan always has a loaner vehicle for me to use. This is extremely helpful. 5 stairs every time ! More

by GRAEMEJR.RAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 27, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad Ryan is able to take great care of you and your vehicle during your visits! Ray Brandt Auto Group #WeMakeItEasy

March 25, 2021

Great service as always. This is my second Infinity purchase with Victoria Revels and I love dealing with her. The service department has always met my needs. More

by MONAFLANAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Lisa Mayeaux, Fred Mena
Apr 27, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad Victoria is able to take great care of you and your vehicle during your visits! Ray Brandt Auto Group #WeMakeItEasy

March 24, 2021

Repairs were done in a timely manner. So far, so good. No problems yet. Cottman Transmission repair said it would take them 3 months to get parts! More

by PEARLJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
May 10, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 24, 2021

My wife made the appointment 2 weeks ago. We brought the car and it was ready in about an hour. It was a very smooth and easy process. More

by SHEFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
Apr 27, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad Tim was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 23, 2021

Everything about Ray Brandt Infiniti of Metairie has been very satisfactory. Every person I spoke to on my recent visit for tire repair was very professional. More

by GWEN.BOYNTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debbie in service, Lisa Mayeaux
May 10, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for the great review. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

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