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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,158 Reviews

1,158 Reviews of Matt Bowers Infiniti Metairie - Service Center

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January 17, 2024

Efficient, knowledgeable and courteous were the entire staff during my time at the service department. More

by ceejones33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Gary Gueldner, Tiffany Garbo
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Took weeks before theyvlooked at car. Had it confused as a hybrid car smfrom someone else. Still hzve iisues with car not fixed. Need to reset sd card which i am sure was something they d More

by DNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle
January 17, 2024

Your service writer did not tell us that if we pay with a credit card it would be almost 4% more on top of the bill. I think he needs to tell people before they come to pay for an expensive repair that you c More

by TWEEDER4205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle
January 17, 2024

Parker was Excellent! He helped to keep me calm and focused! But did not pressure me. Jeff also did an Excellent job/ demonstrated a caring attitude about my future safe More

by gigi2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker/ *****, John Daigle, April Cochran, Tina Verret, Jeff Lawrence
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Awesome service love the technician who service my car👍👍Very satisfied customer .Keep up the great work!!!! More

by FAITH123PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, April Cochran, Caleb Danna, Ronnie Fernandez Jr.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

A VERY EXCELLENT DEALERSHIP! THE BEST OF THE NEW ORLEANS/ METAIRIE AREA! They HAVE GREAT AUTOMOBILES! THE BEST OF LOUISIANA! More

by SRHEA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret, Tiffany Garbo
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Tina is very knowledgeable and very helpful in satisfying my needs and very courteous at all times More

by TED.JEANSONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

No matter the issue John is always ready to listen, then act on the problem. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, April Cochran, Tina Verret, Tiffany Garbo, Alex Josafat
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

December 18, 2023

Gary is the most amazing service rep that has ever existed. He takes amazing care of my truck, and will keep me safely on the road for years to come. More

by DNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arrin Khanbashi, Gary Gueldner, April Cochran, Tina Verret, Caleb Danna, Tiffany Garbo, Alex Josafat
December 05, 2023

My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. More

by David Sewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle, Arrin Khanbashi, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna, Ronnie Fernandez Jr., Tiffany Garbo, Alex Josafat
Dec 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

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