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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,158 Reviews

1,158 Reviews of Matt Bowers Infiniti Metairie - Service Center

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July 10, 2020

This service center is an asset to the Infiniti Corporation The service center personnel are knowledgeable, timely, and very customer friendly. This service center has always corrected the problem the first ti More

by EJBOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Jul 13, 2020 -

Matt Bowers Infiniti Metairie responded

EJBOND, Thank you for this review about our Service Department! We appreciate your kind words and fixing the problem right the first time is something we strive for on every job! We will see you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

July 07, 2020

Clean, organize. Love the cars in the showroom floor. Every personnel have an office so it creates an inviting yet comfortable setting to talk business. More

by SATRICHARDS
Recommend Dealer
Yes
Employees Worked With
Timothy Milam
Jul 07, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you SATRICHARDS for your kind review! We are happy you found the environment inviting and comfortable. We hope you visit us again! Ray Brandt Auto Group #WeMakeItEasy

July 06, 2020

Fast, efficient, and they do excellent work. They always make sure that my car is serviced in a timely manner! I’m a long time customer here! More

by BLACKROSE1231992
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jul 06, 2020 -

Matt Bowers Infiniti Metairie responded

BLACKROSE1231992, We appreciate your loyalty! The Team thanks you for for your kind words! We look forward to seeing you next time. Ray Brandt Auto Group #WeMakeItEasy

July 04, 2020

Best experience & Consummate Professional Victoria is a wonderful sales consultant that i've worked with the last 3 leases and she has been professional, personable, goes the extra mile and lo More

by EGILBERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, CJ Landry
Jul 06, 2020 -

Matt Bowers Infiniti Metairie responded

Donna, We appreciate your kind words about our Team Member, Victoria. We are happy she has offered you a great experience each visit. We appreciate your loyalty and your recommendation! Thank you, Ray Brandt Auto Group #WeMakeItEasy

July 02, 2020

Best employees always looking out for the customers. Employees are always kind and courteous. Everyone goes above and beyond to give exceptional service. Love my Infiniti More

by laura_kline
Recommend Dealer
Yes
Employees Worked With
Ryan Webre, , Bill Ghrist, Lisa Mayeaux, Troy Morrison, Fred Mena, CJ Landry
Jul 03, 2020 -

Matt Bowers Infiniti Metairie responded

Laura_kline, Thank you so much for your kind words about our Team Members! We appreciate you! -Ray Brandt Auto Group #WeMakeItEasy

July 02, 2020

Great prompt service. Tim Milam is an ultimate professional. Very customer focused. Responded personally to questions. Provided expert advice. Missed the coffee etc but understand given the virus More

by CVV
Recommend Dealer
Yes
Employees Worked With
Tim Milam, Lisa Mayeaux
Jul 03, 2020 -

Matt Bowers Infiniti Metairie responded

CVV, Thank you for your review of your visit. I'm glad to hear that Tim is held to such a high regard. -Ray Brandt Auto Group ps - We miss the coffee too! #WeMakeItEasy

July 01, 2020

The service was great. I just wish that management would make all customers were a mask while waiting for there vehicles. Ryan Webre is a great service representative. More

by KELLEYCORNIN
Recommend Dealer
Yes
Employees Worked With
Ryan Webre, Fred Mena
Jul 03, 2020 -

Matt Bowers Infiniti Metairie responded

KELLEYCORNIN, thank you for bringing this to our attention. This has been addressed. Thank you for the kind words about Ryan. -Ray Brandt Auto Group #WeMakeItEasy

July 01, 2020

Quick accurate service No time now............................................dadad dadad fafaf fafaf gagag gagag gagaga dadad fafaf fafaf fafaf affafa fafaf fafaff fafafaff More

by WILLIAM_HUGHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Jul 03, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you WILLIAM_HUGHS for a 5 Star Review! #WeMakeItEasy

July 01, 2020

Tim is an awesome service manager.. He always take care of me and make sure my car needs are met. I started bringing my car to Ray Brandt because of Tim, and he never disappoints. More

by RMB925
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 03, 2020 -

Matt Bowers Infiniti Metairie responded

Thanks RMB925 for your review and the kind words about our Team Member Tim! Thanks, Ray Brandt Auto Group #WeMakeItEasy

July 01, 2020

Main camera in my 2020 QX80 is bad!!!! Not 6 months old!! Not happy. Waiting to see if and when can be replaced.NEED CAMERA More

by MTDEVANE
Recommend Dealer
Yes
Employees Worked With
David
Jul 06, 2020 -

Matt Bowers Infiniti Metairie responded

After following up, your part has been ordered. We apologize for this inconvenience! Ray Brandt Auto Group

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