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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,986 Reviews

2,986 Reviews of Matt Burne Honda - Service Center

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March 21, 2019

service wonderful service as usual, i don't trust anyone else with my service or purchases. they never steer me in the wrong direction. I recommend to everyon More

by DONNAK84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you for your loyalty and for the recommendation!

March 21, 2019

AS USUAL---OUTSTANDING 1---CALLED ON SATURDAY FOR AN APPOINTMENT 2---RECEIVED ONE FOR MONDAY MORNING 3---CAR WAS DONE BY 9:00 A.M 4---CAN'T ASK FOR ANYTHING MORE 5---EGO More

by RONLEEELECTRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 21, 2019

Awesome service and car! Went to the dealership for a key for a car. Upon leaving, sat down with a rep, reviewed options, went home, received a call that we were approved for More

by MICHELLE.KERNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Thank so much for the recommendation...glad you experienced awesome service at Matt Burne Honda!

March 20, 2019

Usual excellent service I own a 2007 Accord EX that I purchased new at Matt Burne Honda in December 2006. I have driven the car 176,000+ miles and the car has been serviced e More

by SPGLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

So glad you always receive excellent service at Matt Burne Honda...thanks for your loyalty!

March 19, 2019

Awesome! They were great!! my cars tire was going flat and they took it right in for a new tire! I would take my car back in a second! More

by KMIZOK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Happy to help!!

March 18, 2019

Job Well Done I am very happy to submit this review from my last visit at Matt Burne Honda; The professionalism, excellence and obvious pride in what they do was on More

by MGEORGETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The tech's name was John, can't recall the last name as I write this, but he was a very polite and does his job very well. , Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you so much for the kind words and for taking the time to leave a thoughtful review!

March 18, 2019

Thanking Egon for a quick response I would like to thank Egon Berardinelli of the service department for his aid while my wife and I were in Hershey PA on the 14th of March. We had to More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Happy to help!!

March 18, 2019

Very polite and very quick They were very nice and informative about the recall repair. I have used them in the past for other vechicles and never had any issues. More

by ROXANNECASWELL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 18, 2019

no service I had stopped at Burne Honda X2 to look at and potentially buy a Honda CRV. Not one person came outside and when I stepped inside no one asked if they More

by NOT Happy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not work with anyone.
Apr 03, 2019 -

Matt Burne Honda responded

On behalf of both the service and sales teams here at Matt Burne Honda, I sincerely apologize that you had unpleasant experiences. Thank you for taking the time to provide us with this feedback.

March 16, 2019

Best local Honda dealership Matt Burne Honda is a very customer friendly dealership and service center. Work was completed promptly. My only complaint is that the steering wheel More

by PAULLOUISE95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you for the feedback and for your loyalty...we appreciate both!

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