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Matthews Chrysler Dodge Jeep Ram
Vinita, OK
446 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 446 reviews
September 05, 2025
Have already did this survey. Howmanytimes must it be done? This is the last time. Howmanytimes must it be done? This is the last time. More
by ROBERT_WHITCHURCH
Verified CustomerEmployees Worked With
August 17, 2025
Clean and neat facility- nice waiting area- prompt service - on time - service man was friendly service - on time - service man was friendly More
by Cindy.Victory
August 08, 2025
Excellent customer service, Kelly was great to work with! Bought a used truck him and the service department made sure it was ready to go! Absolutely recommend going and talking to Kelly if your in the marke Bought a used truck him and the service department made sure it was ready to go! Absolutely recommend going and talking to Kelly if your in the market for a new or used vehicle! 10/10 overall More
by Cdill0523
Employees Worked With
July 30, 2025
Matthews CDJR is the best dealership in the State of Oklahoma. Jeromy and all his staff go above and beyond to satisfy their customers. Oklahoma. Jeromy and all his staff go above and beyond to satisfy their customers. More
by coachgiddens20
June 07, 2025
Everyone is always so helpful, understanding and kind when I take my car in for service and when I pick it up, they explain everything to me in detail that was done on my car. I appreciate their kindness when I take my car in for service and when I pick it up, they explain everything to me in detail that was done on my car. I appreciate their kindness and professionalism. I will recommend them to everyone! More
by bojac
May 16, 2025
Salesman and Dealership Review: Unfulfilled Promises: The salesman made promises to resolve the issue but failed to deliver, only taking action after receiving a negative review. This indicates a lack of The salesman made promises to resolve the issue but failed to deliver, only taking action after receiving a negative review. This indicates a lack of proactive customer service and reliability. Inadequate Communication: The salesman’s responses were dismissive and unprofessional, especially when he mentioned dealing with a "lying youth pastor" and making only $100 from the sale. This reflects poorly on the dealership's customer service standards. Reactive Approach: The dealership only responded to the customer's complaint after a negative review was posted, showing a reactive rather than proactive approach to customer satisfaction. Unprofessional Conduct: The salesman’s use of informal language and sarcasm ("Lmao") in his messages is unprofessional and disrespectful. More
by jason
Employees Worked With
May 13, 2025
Mathews handled everything very professionally and in a timely manner, including the extended warranty , on the repair of my 1 ton Ram. timely manner, including the extended warranty , on the repair of my 1 ton Ram. More
by sheltonlayman
Employees Worked With
April 10, 2025
I recently purchased a car from Michael “Pickle” McMorris, and while the buying process was smooth, I encountered some issues post-sale that left me disappointed. Shortly after the purchase, I disco McMorris, and while the buying process was smooth, I encountered some issues post-sale that left me disappointed. Shortly after the purchase, I discovered a broken headlight. When I approached the Michael about it, he insisted it was my responsibility, which I understand as the buyer. However, I felt they could have handled the situation with more integrity and better customer care. Additionally, I later found out the car had been in a wreck, information that was not disclosed to me during the sale. Despite asking for the Carfax report multiple times, it was never provided. This lack of transparency was concerning and could have been easily avoided with better communication. Overall, while the initial experience was satisfactory, the follow-up and customer service left much to be desired. I hope they can improve their post-sale support and transparency for future customers. More
by jason
March 14, 2025
They do excellent work and are always responsive to you needs. I always recommend them needs. I always recommend them More
by HWINFREY
Employees Worked With
Other Employees :
Chris Shipp, Merrick McMorris
