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Matthews GM Center

Vestal, NY

4.8
587 Reviews

3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

April 27, 2026

Always happy with Matthews. Bill T and Jim R are the best! I appreciate that there was no attempt to upsell while I was there. That is priceless! That encourages me to come back More

by TERRYGILLEN1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek, Jim Rodgers
Apr 30, 2026 -

Matthews GM Center responded

Thank you for your continued loyalty to Matthews Auto.

April 27, 2026

I have been a Matthews customer for almost 10 years and have always been satisfied with the service! Courteous & professional! More

by waddhayloft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Apr 30, 2026 -

Matthews GM Center responded

Our team is grateful for your kind words and your business!

April 24, 2026

I did not use the service department yet. I just purchased a new GMC Terrain 4/23/26 More

by ktrynoski
Recommend Dealer
Yes
Employees Worked With
John Quick
May 19, 2026 -

Matthews GM Center responded

Thank you for the perfect review, and we are looking forward to your first Service visit here at Matthews GM Center!

April 24, 2026

First service on my Lyriq. Timely, courteous, and thorough! They fully met my expectations of what a Cadillac dealership should represent. Cadillac has been considered the flag More

by AANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
May 19, 2026 -

Matthews GM Center responded

Hi AANTES! We are so happy to hear that Jim made your first Service visit to Matthews GM Center a great one, and appreciate the 5-Stars!

April 21, 2026

ANDY DID A GOOD JOB OF KEEPING ME POSTED AND EXPLANED THE REPAIRS TO MY CAR. HE LISTENED TO ME ABOUT THE AC AND TOOK MEASURES TO FIX IT. More

by MICHAEL JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers, Andy Salvemini
May 19, 2026 -

Matthews GM Center responded

Hi Michael! We're delighted to hear that Andy and Jim gave you the level of Service you deserve here at Matthews GM Center. See you next time!

April 18, 2026

I like dealing with MATTHEWS specifically because of Andy always seems to give me good advice and always comes up with good solutions More

by JOHN.SINOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
May 19, 2026 -

Matthews GM Center responded

Hi John! We appreciate your loyalty to Andy and Matthews GM Center, and are glad to help you keep your vehicle running smoothly!

April 17, 2026

Once again you Stepped up and found that the parts that needed to be replaced again were still under warranty and we didn't have to fork out $500 for the fix. Thank you! More

by DNILES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
May 19, 2026 -

Matthews GM Center responded

Thank you so much for your positive review of Matthews GM Service...Rob will be thrilled to hear this!

April 16, 2026

Everyone was so friendly and very helpful. I enjoyed the process dealing with Paul and Adam was actually fun. Two men that deserve a raise. More

by DONNAMIKECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crawford, Paul Tierno, Cole Lewis, Andy Salvemini
May 19, 2026 -

Matthews GM Center responded

Hi Donna and Mike! Your feedback helps us continue providing excellent service here at Matthews GM Center. Thank you for letting us know how we did and enjoy your vehicle!

April 14, 2026

Service was very good and easy for me to do. Communication with service people was great. More

by MPMSEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek, Jim Rodgers
May 19, 2026 -

Matthews GM Center responded

Good communication is key to a great experience, and we're happy to hear that Matthews GM Center delivered! Thank you for your loyalty, and the great review!

April 13, 2026

Service was timely and staff was knowledgeable and friendly. I would recommend the dealership and service. Thank you. More

by PAMELA.STENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
May 19, 2026 -

Matthews GM Center responded

Hi Pamela! Thank you for your endorsement of the great service you got at Matthews GM Center. We will be sure to let Rob know he makes a difference!

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