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Matthews GM Center

Vestal, NY

4.8
587 Reviews

3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

April 13, 2026

Jim is always professional and takes care of any issues and I always recommend him to others for great service More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reyes, Jim Rodgers, Mike Ryder
April 12, 2026

Service is always top notch! Jim Rodgers and the team have been servicing my vehicles for about 20 yrs. Thank you!!! More

by JSWATKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta, Jim Rodgers
April 12, 2026

The service guys were fine. It was a recall appointment. My reason for the single star is that (and this is my own fault as well, as I NEVER allow the dealer to do ANYTHING I ca More

by TMORRISS0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Salvemini
May 19, 2026 -

Matthews GM Center responded

We are very sorry to hear your experience did not meet expectations. We take this seriously and are addressing it internally with our staff to ensure this doesn't happen again.

April 11, 2026

Great service department. The car was ready ahead of time. Had great communication with the service rep. More

by RBERDINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
April 09, 2026

Great service department, very accommodating, helpful, work done without callback problems, service writers are a pleasure to deal with. Very pleased dealing with Jeff. More

by DSLOCUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service Department
May 19, 2026 -

Matthews GM Center responded

It’s our goal to make every visit a great one at Matthews GM Service Center and we're happy to hear our Team delivered!

April 08, 2026

Dealership is consistent on all services calls I have had with this vehicle. Just had L.O.F. this time. In and out in a reasonable amount of time. More

by ADJAMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
May 19, 2026 -

Matthews GM Center responded

Thank you for being a valued Matthews GM Service customer. We love to see our customers leave with a smile!

April 02, 2026

Great customer service! Bill and Adam were professional and helpful with every detail involved in the transaction. The vehicle is fantastic! I was given a fair price on t More

by interfero
Recommend Dealer
Yes
Employees Worked With
Adam Crawford, Bill Tabeek
May 19, 2026 -

Matthews GM Center responded

Thank you for trusting us once again to give you a great experience. We appreciate your loyalty to Matthews GM Center and look forward to continuing to serve you in the future1

April 02, 2026

Great guys to work with. Made purchasing from out of state seamless. Thank you again. More

by clive_holmes09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford, Bill Tabeek
May 19, 2026 -

Matthews GM Center responded

We’re glad everything went smoothly during your purchase at Matthews GM Center. Thank you for your business!

March 31, 2026

My experiences with Matthews GMC have all been positive, everyone I've dealt with from sales to service. More

by gtyler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek, Rob Linge
May 19, 2026 -

Matthews GM Center responded

Thank you for being a valued Matthews GM Center customer. We look forward to serving you again soon!

March 31, 2026

Got an appointment fairly quickly and the actual work was done fast. Employees were friendly and courteous. More

by PAM_P2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Graham
May 19, 2026 -

Matthews GM Center responded

We're glad we were able to get you in and back on the road in a timely manner here at Matthews GM Center!