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Matthews GM Center

Vestal, NY

4.8
587 Reviews

3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

December 21, 2024

I made an appointment online and checked the box i would wait. When i dropped off they said i wasn't down on the schedule for waiting. They did squeeze me in. I thought the purpose of making an appointment More

by JRF656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
Dec 23, 2024 -

Matthews GM Center responded

We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

December 18, 2024

I am very pleased with the. Services they listen to you and keep you updated how your cars doing very friendly service More

by angles17042000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth, Rob Linge, Jim Rodgers, Andy Salvemini
Dec 19, 2024 -

Matthews GM Center responded

Hi-Thank you for the perfect review!

December 18, 2024

Brought my 2019 Buick Encore in for an inspection. Rob informed me the vehicle would need front and rear brakes. They installed the brakes and I was able to leave safely. More

by OTBJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Dec 19, 2024 -

Matthews GM Center responded

Hi-Thank you for the 5 Star Review and your business!

December 17, 2024

Quick service but very thorough. Friendly and kind staff. Answered all my questions and concerns. Car was very clean when i picked it up More

by CITYQUEEN519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
Dec 19, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 16, 2024

Fred in service is always accommodating and helpful to our needs when acquiring product and scheduling. Service team goes above and beyond. Thank you More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
Dec 17, 2024 -

Matthews GM Center responded

Hi Brett- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

December 12, 2024

We are so pleased with the service. No matter what the problem is they are there to help. Jim is so patient and kind. More

by R&B DeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
Dec 17, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Jim! Thank you for your business and the great review!

December 12, 2024

I've been buying vehicles from them for over 40 years and the service has always been friendly, and does whatever it takes to work around my busy schedule. highly recommend them. More

by tillsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
Dec 12, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 25, 2024

Jim does a great job of getting me in and out and allways calls with up dates or problems . the main reason i take my trucks there for service or repairs More

by tdirose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
Nov 26, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Jim! Thank you for your business and the great review!

November 22, 2024

Fred and your staff were very helpful and quick resolving my vehicles problem Fred went the extra mile to make sure everything was taking care of More

by rickford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
Nov 22, 2024 -

Matthews GM Center responded

Hi Rick- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

November 18, 2024

Great service from Jim Rodgers; love my new tires he recommended for my car. Thank you More

by monico.dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
Nov 19, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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