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Matthews GM Center

Vestal, NY

4.8
587 Reviews

3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

January 20, 2026

Service advisor was very friendly and helpful. He also can answer all my questions regarding my vehicle. More

by mjhomanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
Jan 21, 2026 -

Matthews GM Center responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 20, 2026

Transmission issues they did factory recommend service told to drive 100 miles to see if services performed corrected issue More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reyes, Jim Rodgers, Mike Ryder
Jan 21, 2026 -

Matthews GM Center responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Auto!

January 19, 2026

I was very happy with they help with the purchase of my new car happy More

by wil9003
Recommend Dealer
Yes
Employees Worked With
Tim Cseledy
Jan 20, 2026 -

Matthews GM Center responded

Hi-We appreciate your feedback and look forward to your next visit!

January 19, 2026

Helpful advisers that listen to your concerns. Service that will drive you to work when needed. More

by JGILROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
Jan 20, 2026 -

Matthews GM Center responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 18, 2026

Very disappointed in service here. I've taken my truck there twice for oil change/tire rotation. I dropped the truck off at 630 am to pick up at 330pm. The first time the service wa More

by Jma91382
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Salvemini
Jan 19, 2026 -

Matthews GM Center responded

Hi- We apologize for any lack of communication during your service visit. Keeping our customers informed is a priority, and we regret falling short. Please contact our Service Manager, Mike Ryder, at 607-798-8000 to discuss further.

January 18, 2026

Everyone was great at the dealership. The only problem was the wrong parts being sent to them. That not their fault though. More

by ronald.g.grace.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Jan 19, 2026 -

Matthews GM Center responded

Hi Ronald- We appreciate you trusting Matthews GMC with your service needs.

January 17, 2026

Adam and Paul and Mike,made the experience nice and smooth,even mark and bob were involved,it was highly appreciated,the team work was a pleasure. Thank you I will be back soon More

by HDECKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark gatea, Bob Gaeta, Adam Crawford, Paul Tierno, Mike Ryder
Jan 19, 2026 -

Matthews GM Center responded

Hi- We’re happy you had a great experience with our team. Thank you for highlighting your experience with Adam, Paul, and Mike. Have a great day!

January 16, 2026

Outstanding service done by Andy! Has always taken care of me and my truck. Keeps me updated on the progress of my truck and checks for recalls. Andy is definitely an asset to the GMC More

by mschnurbusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
Jan 19, 2026 -

Matthews GM Center responded

Hi- We’re pleased to hear everything went well during your appointment at Matthews GMC with Andy. We look forward to serving you again soon!

January 16, 2026

Jon Quick and Matthew's Auto are true professionals. They make the car buying experience exceptionally enjoyable More

by jeffrey.correll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford, John Quick
Jan 19, 2026 -

Matthews GM Center responded

We’re glad Jon could help you find the perfect vehicle. Thanks again for choosing Matthews GMC!

January 13, 2026

My first time here and I was very impressed. Fast, quality service at a good value. More

by PLAS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Jan 13, 2026 -

Matthews GM Center responded

Hi- Thank you for the positive review—we’re always here to help!

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