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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,596 Reviews

4101 State Street

Schenectady, NY

12304

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3,596 Reviews of Matthews Hyundai of Schenectady

July 28, 2025

Monylisa was helpful and the service was completed promptly. The waiting room was busy because of some kind of promotion. More

by annflemingbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa Segure
Jul 29, 2025 -

Matthews Hyundai of Schenectady responded

Hi Ann- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 27, 2025

Dominique was a great help My air conditioning went out the hottest days of the year She got me a loaner to use as I depend on my car for work Then completed repairs asap More

by SWEETPEXPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
Jul 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 26, 2025

Good hearted people, kind and welcoming. Especially Monalysa of the service department and the entire service department crew,, they are awesome and wonderful people. More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa of Service Department , Howard Finley
Jul 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi Emmanuel- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 25, 2025

I had a car alignment appointment and the alignment was completed in a timely manner. More

by GRIMM4201
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley, Ryan Ambury
Jul 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 23, 2025

Service staff has always been pleasant and very helpful. Modest, quiet, and comfortable waiting area. More

by PETER.KNAUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
Jul 24, 2025 -

Matthews Hyundai of Schenectady responded

Hi Peter- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2025

Service center is always polite and professional. Making our appointments on line is easy and quick. More

by CIANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Jul 24, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 21, 2025

I had a great experience with my service advisor. Monalysa was very kind and professional. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa Segure
Jul 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi Jen- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

July 19, 2025

Respectful and timely service. Took care of my vehicle and made sure it was properly taken care of. More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry, Howard Finley
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi Nathalie- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 19, 2025

Syeed was wonderful! ! We felt listened to and respected. We look forward to many years with a great vehicle. More

by LASSELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syeed Holtzclaw
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Schenectady. We are delighted to hear about the smooth transaction and Syeed's dedication. We appreciate your trust and look forward to serving you again.

July 19, 2025

Good good good good good good good good good good good good good good good. More

by keltej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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