Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,522 Reviews
Call Service Center (518) 347-7966

1,522 Reviews of Matthews Hyundai of Schenectady - Service Center

Sort by
July 27, 2025

Dominique was a great help My air conditioning went out the hottest days of the year She got me a loaner to use as I depend on my car for work Then completed repairs asap More

by SWEETPEXPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 26, 2025

Good hearted people, kind and welcoming. Especially Monalysa of the service department and the entire service department crew,, they are awesome and wonderful people. More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monalysa of Service Department
Report | Print
Jul 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi Emmanuel- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 25, 2025

I had a car alignment appointment and the alignment was completed in a timely manner. More

by GRIMM4201
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ambury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 23, 2025

Service staff has always been pleasant and very helpful. Modest, quiet, and comfortable waiting area. More

by PETER.KNAUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Matthews Hyundai of Schenectady responded

Hi Peter- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2025

Service center is always polite and professional. Making our appointments on line is easy and quick. More

by CIANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 22, 2025

Booking our service appointments on line are quick and easy. Everyone we came in contact with in the service department is professional and patient. More

by CIANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 21, 2025

I had a great experience with my service advisor. Monalysa was very kind and professional. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa Segure
Report | Print
Jul 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi Jen- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

July 19, 2025

Good good good good good good good good good good good good good good good. More

by keltej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2025

Respectful and timely service. Took care of my vehicle and made sure it was properly taken care of. More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi Nathalie- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 18, 2025

I was notified a recalled part had arrived, so appointment was made. Upon arrival, found out part was not there. So that day wasted a two hour round trip. Finally received part on third attempt. More

by baearls65
Recommend Dealer
No
Employees Worked With
Mona Lisa
Report | Print
Jul 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

1
2
3
...
153