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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
473 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 473 reviews

May 13, 2024

Wayne and Joe made this visit a breeze. True knowledgeable professionals. Thank you very much. More

by frantusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Truesdale
May 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi frantusa, We’re so glad to hear you had a great experience with Joe and Wayne! Thank you for your business and the great review!

May 13, 2024

The waiting time for the Express Service was longer than I had anticipated. But, the amenities were excellent! More

by kermitmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mandolfi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 13, 2024

The service advisor was very professional and meet all of my concerns for myself and vehicle. More

by MATTHOLLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get his name
May 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi MATTHOLLERAN, Thank you for the 5 Star Review and your business!

May 12, 2024

Chris McAndrew was very knowledgeable, courteous, and professional through our car buying process. He was also very willing to work with our timeline to help expedite the sale process. More

by DFW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McAndrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi DFW, We’re so glad to hear you had a great experience with Chris McAndrew! Thank you for your business and the great review!

May 12, 2024

The experience was simple. Kyle and Cole were very attentive and helped me in my selection. More

by mponczek8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Kyle and Cole! Thank you for your business and the great review!

May 11, 2024

Another positive and satisfying experience at Matthews! We heartily recommend Lee Brown and the service support team. More

by r.p.jenkins753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vaughan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi r.p.jenkins753, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review!

May 10, 2024

Very friendly and good service. Responsive. Requirement for 15 words makes this survey a pain!!! More

by spst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above.
May 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

May 10, 2024

It was a very stressful day and Michelle was very accommodating to get me in for an appointment last minute to change a dead battery and to setup also for a loner car. VERY PROFESSIONAL!!!! More

by COOKIEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele Hayes! Thank you for your business and the great review!

May 10, 2024

Bill A. was one of the best dealers I have ever dealt with! He made everything so easy and didn’t pressure me into anything! More

by lynnseyjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Bill Allen! Thank you for your business and the great review!

May 10, 2024

The Matthews Kia was fantastic and very helpful answering all my questions. I wouldn’t go anywhere else for my car shopping. More

by kdsevey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Kdsevey, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!