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Matthews Import Center / Subaru / Kia
Vestal, NY
590 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 590 reviews
September 14, 2024
Our sales person Rich was so nice and helped us after having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwor having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwork started. Definitely going back if we decide to buy another Kia after my lease is up! More
by A
Verified Customer
September 12, 2024
Mike was truly the best. This was my first new car purchase and only 6 months after I had a bankruptcy so while Matthews was not able to secure me financing, I was able to s This was my first new car purchase and only 6 months after I had a bankruptcy so while Matthews was not able to secure me financing, I was able to secure financing myself and both Mike and Cole were so patient and attentive to me. I truly hope Mike is still there when I’m in the market for another car! I will be giving his name to everyone who says they want to purchase from Matthews!!!! More
by jazmin2boot
September 09, 2024
Very friendly and welcoming. Extremely patient when answering the same questions multiple times. Exceptional and prompt service all around. Extremely patient when answering the same questions multiple times. Exceptional and prompt service all around. More
by kat.paige.gregory
September 09, 2024
Very helpful and pleasant and most of all very professional and a good experience. The salesman Lee Russo was very helpful. professional and a good experience. The salesman Lee Russo was very helpful. More
by ccpotter73
September 09, 2024
I love the Express Service option and appreciate the complimentary car wash. The friendly staff is great! complimentary car wash. The friendly staff is great! More
by lonnastory
September 09, 2024
Rich and Cole were extremely helpful throughout the whole car buying process. When I am in need for another vehicle again, he will be my first point of contact. car buying process. When I am in need for another vehicle again, he will be my first point of contact. More
by KYLE.SEVEY
Employees Worked With
September 07, 2024
Excellent customer service! Treated me just as good as someone buying a new car! Love my new to me Subaru! Will be going back for sure! Treated me just as good as someone buying a new car! Love my new to me Subaru! Will be going back for sure! More
by Dragon3200204
September 06, 2024
Jamel was very helpful in keeping me up to date on the status of my vehicle. status of my vehicle. More
by dmertz1
Employees Worked With
September 06, 2024
This is the 3rd vehicle with Mike McNeal. He is the only one we even consider when it’s time for a new car. He’s the best and we appreciate all that he does to help us. He truly goes above He is the only one we even consider when it’s time for a new car. He’s the best and we appreciate all that he does to help us. He truly goes above and beyond! More
by autumnjoy6
September 06, 2024
Kyle was extremely helpful in helping us choose the right car and working out all the necessary details for the purchase. car and working out all the necessary details for the purchase. More
by doug@rockhollow.org
