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Matthews Import Center / Subaru / Kia
Vestal, NY
592 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 592 reviews
September 24, 2023
I always have been satisfied with my experience at Matthews. Jamal explained the service performed in a very clear way making sure I understood what took place Matthews. Jamal explained the service performed in a very clear way making sure I understood what took place More
by BNCFAULKNER
Verified CustomerEmployees Worked With
September 24, 2023
We were super impressed with the smooth process from booking a car appraisal to meeting our salesman to looking at several different vehicles and signing and walking away with our new car. All in 5 days booking a car appraisal to meeting our salesman to looking at several different vehicles and signing and walking away with our new car. All in 5 days, super impressed! More
by chelseaellerson
Employees Worked With
September 24, 2023
Mike is professional, kind and considerate. We would not hesitate to recommend him to our friends. A pleasure to work with. Cole was also professional and friendly to work with. We would not hesitate to recommend him to our friends. A pleasure to work with. Cole was also professional and friendly to work with. More
by jgkennedy
September 23, 2023
Everyone was very personable, knowledgeable and informative without being overbearing. The website and calculator was very useful in starting my search for a new vehicle. informative without being overbearing. The website and calculator was very useful in starting my search for a new vehicle. More
by awestbrook2017
September 23, 2023
Easy and fair sale with no xx or high pressure sales. Overall great experience and recommend Overall great experience and recommend More
by jasonkane030
Employees Worked With
September 23, 2023
Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More
by HTIMSIRRET
September 23, 2023
Michele took time to keep me informed and understand the repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. Sh repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. She is personable, professional and pleasant. Thank you! More
by elkdweller
Employees Worked With
September 23, 2023
I appreciate feeling like a valued customer. Everyone there is professional yeah friendly. Thank you Everyone there is professional yeah friendly. Thank you More
by sandynysac
September 23, 2023
Jamal is an excellent representative. Your survey asks for too much in this space. Fifteen words! Your survey asks for too much in this space. Fifteen words! More
by FELWALS
Employees Worked With
September 23, 2023
Zach in service is excellent. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. More
by kkaaeoh
