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Matthews Import Center / Subaru / Kia
Vestal, NY
590 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 590 reviews
September 23, 2023
Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint ! Everyone is kind and informative Always on time Excellent service and never a complaint More
by dfitts46
Verified Customer
September 23, 2023
Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More
by AHANSEN3
September 23, 2023
I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More
by tomnich
September 23, 2023
second car purchased at the dealership with Rob. Easy transaction. good experience with both cars and service department is best Easy transaction. good experience with both cars and service department is best More
by Kathy
September 23, 2023
Everybody is so pleasant to talk to and take care of what I need done in a reasonable time I need done in a reasonable time More
by swhromada
Employees Worked With
September 23, 2023
Customer service was very good. Kept me updated on my vehicle. Would recommend to others Kept me updated on my vehicle. Would recommend to others More
by kathybehan658
September 23, 2023
Customer service at express isn’t friendly and they don’t care about your car care about your car More
by stetsonhouse
Employees Worked With
September 23, 2023
excellent staff and business, especially Joe Vaughan in service, he is always very attentive and professional service, he is always very attentive and professional More
by gpthrash
September 22, 2023
My whole service experience was wonderful start to finish. Would definitely recommend Matthews to everyone! finish. Would definitely recommend Matthews to everyone! More
by jenlead
Employees Worked With
September 22, 2023
I'm an exclusive 20-year customer of this dealership, I don't buy or take my car anywhere else for service. They are all about maintaining great customer satisfaction. don't buy or take my car anywhere else for service. They are all about maintaining great customer satisfaction. More
by Mr. OEM
