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Matthews Import Center / Subaru / Kia
Vestal, NY
590 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 590 reviews
August 16, 2024
Helpful with diagnosing the problem quickly and kept me informed throughout the process. Found another small problem and fixed it while they were there. informed throughout the process. Found another small problem and fixed it while they were there. More
by julie.skinner
Verified CustomerEmployees Worked With
Jarrod did a great job!
August 16, 2024
I'm so very happy about coming down To Matthew's import center, you guys are awesome. Mike McNeal is one of the best sales men I've ever encountered center, you guys are awesome. Mike McNeal is one of the best sales men I've ever encountered More
by dianenuss1121
Employees Worked With
August 16, 2024
Clean building. ..very pleasant salesmen who appear to know their cars...willing to take the time to explain everything.. would recommend this dealership ..very pleasant salesmen who appear to know their cars...willing to take the time to explain everything.. would recommend this dealership More
by DGATES145
August 15, 2024
They are always helpful and prompt. I will return when w more service is required I will return when w more service is required More
by margerclem99
Employees Worked With
August 15, 2024
Consistent high level of cooperation scheduling service, communicating during the service. Always know what's going on because of that communication communicating during the service. Always know what's going on because of that communication More
by wherrick
August 15, 2024
Love the service department. They are always helpful, prompt & efficient! My #1 reason for buying my Subaru here! They are always helpful, prompt & efficient! My #1 reason for buying my Subaru here! More
by pmreich22
Employees Worked With
August 13, 2024
Wonderful team! ! Very informative, no sales pressure and always courteous. This is my 2nd Subaru. ! Very informative, no sales pressure and always courteous. This is my 2nd Subaru. More
by kwold0
August 08, 2024
timely, polite, clean car floor/seat, easy to schedule my 'wait for an oil change/tire rotation 'wait for an oil change/tire rotation More
by sttobbe
August 08, 2024
They did a good job but it took much longer than expected . They body shop should talk to the parts department and order parts ahead of time . They body shop should talk to the parts department and order parts ahead of time More
by jrai
August 08, 2024
I had a wonderful experience with purchasing my new vehicle! Everyone was so helpful! Thanks! vehicle! Everyone was so helpful! Thanks! More
by wbutcher1215
