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Matthews Import Center / Subaru / Kia
Vestal, NY
590 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 590 reviews
August 05, 2024
Great customer service and they kept me in the loop throughout the day regarding my car. throughout the day regarding my car. More
by devoh1976
Verified CustomerEmployees Worked With
August 04, 2024
So far they have provided excellent service every time. All work was done correctly the first time. All work was done correctly the first time. More
by lrn_nsn007
Employees Worked With
August 04, 2024
I really like that Matthews offers drive up service. Just have to get there early. They had my car in and out in about an hour. Just have to get there early. They had my car in and out in about an hour. More
by dmertz1
Employees Worked With
He is not pictured abd I didn't get his nsme
August 04, 2024
I arrived at the dealership and was immediately greeted by friendly and knowledgeable staff. Always enjoy waiting in the waiting area. It’s clean, comfortable and convenient. by friendly and knowledgeable staff. Always enjoy waiting in the waiting area. It’s clean, comfortable and convenient. More
by swimcoachusa
August 04, 2024
The whole team was very kind and easy to work with. Bill Allen specifically was very helpful through the process of my first purchase and gave great conversation while we were waiting. Bill Allen specifically was very helpful through the process of my first purchase and gave great conversation while we were waiting. More
by Jack Miller
August 02, 2024
Jamal is awesome at what he does. Remembered me after not seeing him for a while, kept me updated on how my car was doing when being serviced, and is always very kind!! Remembered me after not seeing him for a while, kept me updated on how my car was doing when being serviced, and is always very kind!! More
by A_sullivan10
Employees Worked With
July 30, 2024
The service is always good. My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary ca My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary car washed a the brake noise was still there. I should have turnede around and brought it back, but I ran out of time. Now I just listen to it. More
by AELLIS90
Employees Worked With
July 30, 2024
Chris and the team did a great job meeting our needs. The new car we selected actually had some damage. They were able to source the exact same car from another dealer. The new car we selected actually had some damage. They were able to source the exact same car from another dealer. More
by keith.hausser
Employees Worked With
July 30, 2024
Todd and entire Matthews team were helpful. From answering any question and relocating a truck from Norwich to Vestal to make it easier for me to have a look at it. 👍🏼👍🏼 2 thumbs up for all From answering any question and relocating a truck from Norwich to Vestal to make it easier for me to have a look at it. 👍🏼👍🏼 2 thumbs up for all who helped me land the truck. More
by carrcortney
Employees Worked With
Other Employees :
Rebecca and Sharon first point of contact👍🏼👍🏼s
July 01, 2024
I was very satisfied with the experience. I would shop here again when looking for a new vehicle. I would shop here again when looking for a new vehicle. More
by Runner
