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Matthews Import Center / Subaru / Kia

Vestal, NY

4.9
592 Reviews

3013 Vestal Road

Vestal, NY

13850

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592 Reviews of Matthews Import Center / Subaru / Kia

June 19, 2024

Very easy and a great experience. Jared was a great help, they were attentive to my needs and finding exactly what I was looking for More

by 8casey12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Frobel, Scott Stica
Jun 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Jarrod! Thank you for your business and the great review!

June 18, 2024

Everyone at Matthews offered to help with anything I needed or wanted. The genuinely helped me even if I was working with another sales representative. That's teamwork. More

by NTIMKO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan, Bill Allen, Lew Russo
Jun 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 18, 2024

2.5 year BRZ service performed well. Ongoing issue with switching TPMS code sets - Jarrod patientlly corrected my mistake with the switching procedure and offered additional help as needed. The mutual lear More

by rmg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Kvaltine
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi rmg37, We're glad to here Jarrod was able to help you! Thank you for choosing Matthews Subaru for your recent service visit and we appreciate the 5 Star Review.

June 18, 2024

Thanks to the great team of mechanics that kept listening to me and figured out my car problem More

by mcsmile4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi mcsmile4u, Thank you for the 5 Star Review and your business!

June 17, 2024

Matthews does great work! Professional and caring. i will use Matthews again to purchase a new car! More

by danmail85
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rathburn, Cole Sevey, Bill Allen, Lee Brown, Dalton Brown, Robert Finta, Todd Gavazzi, Rich French, Bill Kalka, Chris McAndrew
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi danmail85, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 17, 2024

Easy to make an appointment. Fast friendly service. Did what I needed done and done right the first time. More

by rcalvasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi rcalvasi, Thank you for the 5 Star Review and your business!

June 16, 2024

Bill Allen went above and beyond - very knowledgeable and friendly- no pressure- 1st time at Matthews but my 4th Subaru- will be back for my 5th! More

by tecerect
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey, Bill Allen
Jun 17, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Bill Allen! Thank you for your business and the great review!

June 14, 2024

Very happy with Mike and team at Matthews. This is our 3rd Kia we have purchased from Mike and have been extremely happy with his service on every transaction. That is why we keep coming bac More

by thegrinnells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey, Mike McNeal
Jun 17, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with our team and Matthews Import! Thank you for your business and the great review! We hope you enjoy your new ride!

June 14, 2024

Went in for inspection but had an open recall, they offered to do it same day. I got a ride from the their ride service. It was overall great experience. More

by dmeeker212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young driver that took me to work super pleasant. ., Joe Vaughan, Lee Brown
Jun 17, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

June 13, 2024

Everyone was great, helpful and a pleasure to work with at my last service. Thank you More

by kdetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Millard
Jun 17, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the perfect review!

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